Patents by Inventor James Arthur Hill

James Arthur Hill has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 6421427
    Abstract: An interactive voice response (IVR) system collects data associated with a telephone call, and provides the data to a server. The server transforms the data into a format consistent with a different telephony platform specification implemented by clients attached to the server such that the data can be retrieved by any client to which a telephone call is transferred. Data is also shared between remote servers when calls are transferred. The servers each broadcast their identity when initially connected to a wide area network. In response, each server on the network responds with their identify. Each server updates a table of servers in accordance with the messages exchanged.
    Type: Grant
    Filed: October 15, 1997
    Date of Patent: July 16, 2002
    Assignee: Nortel Networks Limited
    Inventors: James Arthur Hill, James Edwin Reaves, Matthew Charles Jackson, William K. Choi