Patents by Inventor James C. Chong

James C. Chong has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9727405
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: February 4, 2015
    Date of Patent: August 8, 2017
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 9678964
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Grant
    Filed: May 4, 2015
    Date of Patent: June 13, 2017
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Jerome D. Banks, Joseph L. Chan, Raymond Chow, Jean-Jacques Heler, Robert S. Lam, Tushar M. Patel, Chi Hong So, Henry Tang, Arthur Tsang, Christopher M. Zychowski
  • Publication number: 20150234816
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Application
    Filed: May 4, 2015
    Publication date: August 20, 2015
    Inventors: James C. CHONG, Jerome D. BANKS, Joseph L. CHAN, Raymond CHOW, Jean-Jacques HELER, Robert S. LAM, Tushar M. PATEL, Chi Hong SO, Henry TANG, Arthur TSANG, Christopher M. ZYCHOWSKI
  • Patent number: 9053220
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Grant
    Filed: July 15, 2011
    Date of Patent: June 9, 2015
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Publication number: 20150149831
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: February 4, 2015
    Publication date: May 28, 2015
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 8990382
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. A user is prompted to select an application server and a search inquiry that identifies transactions by behavior selected from a group of behaviors including a behavior of transactions that have issued more than a threshold number of SQLs and a behavior of transactions that have issued more than a threshold number of methods. There is a search among all active URL strings for web requests and active class names for remote enterprise java bean requests responsive to the search inquiry. The identified URL strings and active enterprise java bean requests are displayed.
    Type: Grant
    Filed: November 1, 2011
    Date of Patent: March 24, 2015
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Publication number: 20120047255
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: November 1, 2011
    Publication date: February 23, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 8090851
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: August 29, 2007
    Date of Patent: January 3, 2012
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tsang
  • Publication number: 20110276594
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Application
    Filed: July 15, 2011
    Publication date: November 10, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Patent number: 8037205
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Grant
    Filed: September 23, 2008
    Date of Patent: October 11, 2011
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Patent number: 7953848
    Abstract: Problem determination is provided in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: April 23, 2008
    Date of Patent: May 31, 2011
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tsang
  • Patent number: 7870244
    Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information.
    Type: Grant
    Filed: June 25, 2003
    Date of Patent: January 11, 2011
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Publication number: 20090271288
    Abstract: A computer system is provided that maintains information about products and provides for transactions between users buying and selling those products as well as providing a public exchange for valuing those products. The system also tracks the users who set up products in the system as well as maintain product categories. That tracking can be used for sharing revenue related to those products with the users, controlling which users become “experts” for a category of products or specific products, allowing for user-to-user interactions, etc. Users can apply to become category experts, and users who do become category experts are allowed to control the taxonomy of a product category and given other administrative controls over the product category.
    Type: Application
    Filed: April 28, 2009
    Publication date: October 29, 2009
    Applicant: Wigix, Inc.
    Inventors: James C. Chong, Robert M. Lee, JR., Albert C. Loh
  • Publication number: 20090070462
    Abstract: A system and computer program for monitoring the performance of applications running on a server in a distributed computing environment includes prompting the user to select information for monitoring, monitoring application performance in accordance with the selected information, and making the monitored performance information available to the user.
    Type: Application
    Filed: September 22, 2008
    Publication date: March 12, 2009
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. CHONG, Joseph L. CHAN, Tushar M. PATEL, Jean Jacques HELER, Chi Hong SO, Arthur TSANG, Robert S. LAM, Raymond CHOW, Jerome D. BANKS, Christopher M. ZYCHOWSKI, Henry TANG
  • Publication number: 20090043661
    Abstract: A computer system is provided that maintains information about products and provides for transactions between users buying/selling those products as well as providing a public exchange for users wishing to value those products or obtain more information about those products. The system also tracks the users who set up products in the system as well as maintain product categories. That tracking can be used for sharing revenue related to those products with the users, controlling which users become “experts” for a category of products or specific products, allow for user-to-user interactions, etc.
    Type: Application
    Filed: August 7, 2008
    Publication date: February 12, 2009
    Applicant: Wigix, Inc.
    Inventors: James C. Chong, Robert M. Lee, JR., Albert C. Loh
  • Publication number: 20090019441
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Application
    Filed: September 23, 2008
    Publication date: January 15, 2009
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. CHONG, Joseph L. CHAN, Tushar M. PATEL, Jean Jacques HELER, Chi Hong SO, Arthur TSANG, Robert S. LAM, Raymond CHOW, Jerome D. BANKS, Christopher M. ZYCHOWSKI, Henry TANG
  • Publication number: 20080201642
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: April 23, 2008
    Publication date: August 21, 2008
    Applicant: INTERNATIONAL BUSNIESS MACHINES CORPORATION
    Inventors: James C. CHONG, Joseph L. CHAN, Tushar M. PATEL, Jean-Jacques HELER, Chi Hong SO, Arthur TSANG, Robert S. LAM, Raymond CHOW, Henry TSANG
  • Patent number: 7383332
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: April 8, 2003
    Date of Patent: June 3, 2008
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Publication number: 20040064552
    Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information.
    Type: Application
    Filed: June 25, 2003
    Publication date: April 1, 2004
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Publication number: 20040054984
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: April 8, 2003
    Publication date: March 18, 2004
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang