Abstract: A technique for exchanging data between networked medical diagnostic systems of a medical institution is provided. The diagnostic systems may include imaging systems, data management systems, monitors, and so forth, connected to an internal network of the institution. A data communications control system is connected to the internal network and receives data from the systems, transmits data to a remote service provider via an external network, and routes data received through the external network back to the diagnostic systems.

Abstract: A technique is provided for securely generating reports for biomedical equipment in a medical institution. Equipment data is collected, manually or automatically. The data is stored in a centralized database operating in a secure processing space, such as at a service provider location. The database is accessed periodically, or upon request, to generate data files for report generation. The data accessed may be used to derive or calculate other data for the reports, such at trending data, equipment counts, comparisons, and so forth. The data file is then exported through a firewall to a second processing space. The report is compiled in the second processing space, and is formatted in accordance with a report template, such as for transmission to the medical institution. An additional firewall separates the second processing space from intrusion, but permits the report to be accessed by the institution via a network such as the Internet.

Abstract: A central service facility is connected via a network and a uniform service interactive platform to a multiplicity of remotely located medical diagnostic systems. The interactive platform includes a video/audio plug-in application which can be used to access a library of videos via a network. The video library is stored at the central service facility or on a local area network at the remote facility. The interactive platform of the medical diagnostic system comprises a web browser which enables the end-user to search and select a training video from the database, and a video/audio player for viewing the selected video directly from the operator's console. Depending on bandwidth availability, the video file can be downloaded to the remotely located medical diagnostic equipment prior to display or streamed in real-time.

Abstract: A technique is provided for securely storing user data and generating user reports. The user data is input manually or automatically and is transmitted to a service provider via a network. The data is stored in a secure database operating in a processing space which is not directly accessible to the user directly. Based upon pre-established report templates, user data is extracted from the secure database, and is exported from the secure processing space for use in generating user reports. The reports are formed in a second processing space, by combining the data file with the report template. The report may then be transmitted to the user automatically or may be accessed by the user via the network.

Abstract: A technique is provided for servicing a plurality of medical diagnostic systems remotely. The systems are coupled to an internal network of a medical institution or facility. A data communications control system serves to link the institution to a remote service provider via an external network. Service requests and data are generated at the systems or at the control system. The requests are then transmitted to the remote service provider via the control system, and responses to the requests are received by the control system for distribution to the diagnostic systems. The technique permits systems to be remotely serviced which may not be equipped for separate communication via external networks, reduces infrastructure and costs, and facilitates the coordination of service needs of the institution.