Abstract: A system [100] is provided that includes a first set of sensors [140] to sense a set of conditions of at least one participant in a conversation and generate raw data corresponding to the sensed set of conditions. A first aggregation engine [160] aggregates the raw data and outputs a file corresponding to the raw data. A heuristic engine [175] receives the file and compares the raw data with predetermined state data and outputs a state based on a comparison of the raw data and the predetermined state data. A feedback device [180] determines a corrective action to enhance an outcome of the conversation based on the state.

Abstract: A method and system for managing a communication session is provided. The communication session is associated with multiple communication devices. The method includes learning (304) a set of derived acoustic features of an audio communication signal that is associated substantially only with one user of a communication device. The method also includes receiving (306) a communication session signal. The communication session signal is an audio signal that includes a combination of audio communication signals. Each audio communication signal of the audio communication signals is associated with a user of a communication device of the multiple communication devices. The method includes modifying (308) the communication session signal based on the set of derived acoustic features.

Abstract: A system [100] is provided that includes a first set of sensors [140] to sense a set of conditions of at least one participant in a conversation and generate raw data corresponding to the sensed set of conditions. A first aggregation engine [160] aggregates the raw data and outputs a file corresponding to the raw data. A heuristic engine [175] receives the file and compares the raw data with predetermined state data and outputs a state based on a comparison of the raw data and the predetermined state data. A feedback device [180] determines a corrective action to enhance an outcome of the conversation based on the state.

Abstract: A method and system for managing a communication session is provided. The communication session is associated with multiple communication devices. The method includes learning (304) a set of derived acoustic features of an audio communication signal that is associated substantially only with one user of a communication device. The method also includes receiving (306) a communication session signal. The communication session signal is an audio signal that includes a combination of audio communication signals. Each audio communication signal of the audio communication signals is associated with a user of a communication device of the multiple communication devices. The method includes modifying (308) the communication session signal based on the set of derived acoustic features.