Patents by Inventor James Lawrence Edens

James Lawrence Edens has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CLAIMS ADJUSTER ALLOCATION
    Publication number: 20240127361
    Abstract: A central claims adjuster control unit associated with an entity may oversee the assignment of claims cases to claims adjusters. The control unit may designate that a threshold number of cases may be assigned to certain claims adjusters. When new claims cases arrive, the control unit may monitor the workload of each of the claims adjusters and the threshold value assigned to any of the claims adjusters before assigning the case to one of the adjusters. If no adjuster is available, the control unit may store the case(s) in a memory until one of the adjusters becomes available. An additional feature of the control unit includes a user interface for modifying information about claims adjusters, including whether or not a threshold value is associated with them, the value of any associated threshold, and the reassignment of cases from one adjuster to another.
    Type: Application
    Filed: December 11, 2023
    Publication date: April 18, 2024
    Applicant: Allstate Insurance Company
    Inventors: Jeana Kay Pietrus, James Lawrence Edens
  • Claims adjuster allocation
    Patent number: 11842405
    Abstract: A central claims adjuster control unit associated with an entity may oversee the assignment of claims cases to claims adjusters. The control unit may designate that a threshold number of cases may be assigned to certain claims adjusters. When new claims cases arrive, the control unit may monitor the workload of each of the claims adjusters and the threshold value assigned to any of the claims adjusters before assigning the case to one of the adjusters. If no adjuster is available, the control unit may store the case(s) in a memory until one of the adjusters becomes available. An additional feature of the control unit includes a user interface for modifying information about claims adjusters, including whether or not a threshold value is associated with them, the value of any associated threshold, and the reassignment of cases from one adjuster to another.
    Type: Grant
    Filed: August 14, 2020
    Date of Patent: December 12, 2023
    Assignee: Allstate Insurance Company
    Inventors: Jeana Kay Pietrus, James Lawrence Edens
  • Claims adjuster allocation
    Patent number: 10796372
    Abstract: A central claims adjuster control unit associated with an entity may oversee the assignment of claims cases to claims adjusters. The control unit may designate that a threshold number of cases may be assigned to certain claims adjusters. When new claims cases arrive, the control unit may monitor the workload of each of the claims adjusters and the threshold value assigned to any of the claims adjusters before assigning the case to one of the adjusters. If no adjuster is available, the control unit may store the case(s) in a memory until one of the adjusters becomes available. An additional feature of the control unit includes a user interface for modifying information about claims adjusters, including whether or not a threshold value is associated with them, the value of any associated threshold, and the reassignment of cases from one adjuster to another.
    Type: Grant
    Filed: March 13, 2018
    Date of Patent: October 6, 2020
    Assignee: Allstate Insurance Company
    Inventors: Jeana Kay Pietrus, James Lawrence Edens
  • Claims adjuster allocation
    Patent number: 9947050
    Abstract: A central claims adjuster control unit associated with an entity may oversee the assignment of claims cases to claims adjusters. The control unit may designate that a threshold number of cases may be assigned to certain claims adjusters. When new claims cases arrive, the control unit may monitor the workload of each of the claims adjusters and the threshold value assigned to any of the claims adjusters before assigning the case to one of the adjusters. If no adjuster is available, the control unit may store the case(s) in a memory until one of the adjusters becomes available. An additional feature of the control unit includes a user interface for modifying information about claims adjusters, including whether or not a threshold value is associated with them, the value of any associated threshold, and the reassignment of cases from one adjuster to another.
    Type: Grant
    Filed: March 21, 2011
    Date of Patent: April 17, 2018
    Assignee: Allstate Insurance Company
    Inventors: Jeana Kay Pietrus, James Lawrence Edens