Abstract: A method of providing digital data services between a communications service provider and a customer site over a communications loop may include predicting a level of performance of the communications loop without coupling a modem to the communications loop at the customer site to provide a predicted level of performance of the communications loop. The communications loop may be qualified for an initial qualified level of digital data service based on the predicted level of performance of the communications loop. After qualifying the communications loop, digital data service may be provided over the communications loop at the initial qualified level using a modem coupled to the communications loop at the customer site, and a measured level of performance of the communications loop may be obtained based on data communicated between the communications service provider and the modem over the communications loop. The measured level of performance may then be compared with the predicted level of performance.

Abstract: A method of providing digital data services between a communications service provider and a customer site over a communications loop may include predicting a level of performance of the communications loop without coupling a modem to the communications loop at the customer site to provide a predicted level of performance of the communications loop. The communications loop may be qualified for an initial qualified level of digital data service based on the predicted level of performance of the communications loop. After qualifying the communications loop, digital data service may be provided over the communications loop at the initial qualified level using a modem coupled to the communications loop at the customer site, and a measured level of performance of the communications loop may be obtained based on data communicated between the communications service provider and the modem over the communications loop. The measured level of performance may then be compared with the predicted level of performance.

Abstract: A system and method for defining and depicting the operational mode of a process based on temporal factors in a system including a computer that provides for user input through a graphical user interface. A day class template including a time and mode category is displayed on the graphical user interface. The time category depicts a plurality of indicators that are chronologically arranged to represent selected times within a twenty-four hour period. Upon receipt of a definition of an interval of time from a user, the interval of time is displayed on the day class template. Upon receipt of a specification of a mode of operation of the process during the interval of time, a representation of the mode of operation is displayed on the day class template. The process then is operated pursuant to the specified mode of operation during the interval of time. A calendar including day blocks also is displayed on the graphical user interface.

Abstract: Processes and devices for enhancing communication management and control in an intelligent network. A Service Management System Information Model serves as the basis for generation of Network Element Images which facilitate data communication between the Service Management System and the various Network elements. The Service Management System Information Model also allows a more intuitive and efficient provisioning interface for the Service Management System user. Network Element Interfaces according to the present invention contain embedded Service Management System/Network Element Interface Protocol functionality and may be employed to interpret the Network Element Images and communicate them over the network to the Network Elements. A Network Element Interface Server allows requests from client programs in the service management system to be queued and prioritized as desired for further efficiency, flexibility and reliability.

Abstract: The present invention is a method that enables a business with multiple locations within a LATA to use a single number for its service. All callers dial the same number to reach the subscriber's business, and a network routes the calls to the most appropriate subscriber location based on the geographic location of the caller, time of day, day of week, and/or percent distribution among subscriber locations. The geographic location of the caller is determined using the calling party number (NPA-NXX-XXXX) and either mapping this number to a wire center (using the NPA-NXX) or to a block group (using the entire NPA-NXX-XXXX). An advantage of Area Number Calling is the granularity of block group routing. Block groups are defined by the Census Bureau and typically encompass a much smaller geographic area than a wire center. Block groups are defined by the Census Bureau for the entire United States. Block groups tend to encompass four to twelve blocks, and they honor natural boundaries, like rivers.