Abstract: A computer system detects a call from a caller at a hold queue, wherein an identity of the caller is authenticated according to a voice identity of the caller. The computer system accesses a caller profile according to the identity of the caller, wherein the caller profile comprises at least one previously earned advancement token. The computer system offers the caller an option of redeeming the previously earned advancement token for adjustment of a position of the caller in the hold queue.

Abstract: A computer system detects a call from a caller at a hold queue, wherein an identity of the caller is authenticated according to a voice identity of the caller. The computer system accesses a caller profile according to the identity of the caller, wherein the caller profile comprises at least one previously earned advancement token. The computer system offers the caller an option of redeeming the previously earned advancement token for adjustment of a position of the caller in the hold queue.

Abstract: A method, system, and program for logging calls according to call context are provided. A context for a call is detected, where the context include information such as the parties to a call, whether a backup party is accessed, where the call is on behalf of another, the locations of the parties to the call, the subject matter of the call, tariffs applied during the call, billing for telephone services accessed during the call, and orders placed during the call. At least one context based logging request valid for the context for the call is accessed from among multiple context based logging requests stored for multiple parties. Parties requesting logging may include parties to the call, on behalf of parties, third parties, and guardians. The context is logged according to the context based logging request.

Abstract: A multi-use cleaning machine capable of use as an upright machine or as a detachable cleaning module is disclosed. A detachable cleaning module is selectively mounted to the foot and support member of an upright machine. The cleaning module includes the motor, motor-driven fan, dirt receptacle, and hose. The machine may be operated as an upright cleaning machine or, alternatively, the module can be separated from the foot and support member and may be used independently of and at a great distance from the foot and support member for a wide variety of cleaning purposes. The machine may be a vacuum cleaning machine or a water extraction cleaning machine.

Abstract: A mounting bracket for a mirror motor includes a plurality of elongate snapping fingers which are disposed at circumferentially spaced locations around an axis extending through the bracket. The elongate snapping fingers are designed such that a mirror motor can be releasably affixed to the mounting bracket. In one feature, the snapping fingers have a ratio of height to width of at least about 1.5:1. In another feature, the snapping fingers include a head portion having a top face and a bottom face. The top face slopes downwardly at a first angle and the bottom face slopes upwardly at an angle of at least about 10.degree.. The first angle is greater than the second angle. In another feature, the mounting bracket includes at least one alignment structure mounted intermediate a pair of snapping fingers and having spaced tabs with downwardly sloping facing edges. The alignment structure helps position and hold the motor on the mounting bracket. The snapping fingers engage a lip of the mirror motor.

Abstract: A multi-use vacuum cleaner capable of use as an upright vacuum or as a detachable vacuum module is disclosed. A detachable vacuum module is selectively mounted to the foot and support member of an upright vacuum cleaner. The vacuum module includes the vacuum motor, motor-driven fan, vacuum bag and hose. The vacuum cleaner may be operated as an upright vacuum, or alternatively, the module can be separated from the foot and support member and may be used independently of and at a great distance from the foot and support member for a wide variety of cleaning purposes.

Abstract: Apparatus and a method for controlling the power output of an ultrasonic generator to a transducer includes a variable impedance network circuit which is interposed between the generator and the transducer. Sensing circuits and a microprocessor are coupled to the input of the transducer so that the total impedance Z.sub.T, the transducer impedance in free air Z.sub.FA and the load impedance Z.sub.L may be calculated and the network impedance Z.sub.NW may be set for a bonding operation to maintain the power level P.sub.L or the impedance Z.sub.L at a desired predetermined level.

Abstract: Apparatus for monitoring the length of a fine wire tail made after the second bond of a fine wire interconnection includes a continuity circuit and a wire bond monitoring system (WBMS) in an automatic wire bonder. The Z axis position of the bonding tool is sensed to determined the height of the bonding tool on second bond and at the time the fine wire breaks from second bond. The monitoring circuit determines if the wire clamps are initiated and when and if the electronic flame-off control is fired. Logic circuit in the WBMS determine if wire tail after second bond is of a proper length to make a ball on the wire tail and if not, what remedial measures must be made to avoid damage to the semiconductor device being bonded.

Abstract: A multi-use vacuum capable of use as an upright vacuum or as a canister vacuum is disclosed. A detachable vacuum module is selectively mounted to the foot and support member of an upright vacuum. The vacuum module includes the vacuum motor, motor-driven fan, vacuum bag and hose. The vacuum may be operated as an upright vacuum or, alternatively, the module can be separated from the foot and support member and may be used independently of and at a great distance from the foot and support member for a wide variety of cleaning purposes.

Abstract: A low mass self-aligning wire clamp jaw assembly is provided which may be employed as a replaceable wire clamp jaw assembly or as a complete integrated wire clamp assembly with an actuator. The novel self-aligning wire clamp jaw assembly comprises a wire clamp jaw mounting arm which is adapted to be connected to a bonding head support. The wire clamp jaw mounting arm serves as a fixed lever to which is attached a first fixed flat surface clamping jaw and also serves as a mount to which a second and pivotal jaw is positioned juxtaposed the first jaw. A force mounting spring is also mounted on the mounting arm for applying a unidirectional force to one end of the second pivotal jaw to bias the pivotal jaw in a normally open or normally closed position.

Abstract: A rear dumping brush-type lawn sweeper for attachment to a garden tractor includes a hamper assembly which is mounted on a support frame for pivotal movement. The support frame is carried on the main frame of the brush housing. The hamper assembly carries an open top hamper bag. The top of the bag is normally closed by a mesh-type folding wind apron. A forward portion of the apron is attached to the hamper assembly, while a rear portion of the apron is attached to a rear cross member forming part of the hamper support frame. The wind apron, at its rear terminal end, forms a closure with the rear lip of the hamper bag in the normal running position. When the hamper is rotated rearwardly on the support frame for dumping, the wind screen folds on itself and exposes a rear dumping opening with the rear hamper bag lip.

Abstract: An interactive multiaxis encoder positioning system is provided for positioning a tool or a work piece to a degree of accuracy which is only limited by the encoder system and not the mechanical guides, slides and bearings of prior art systems. A highly precise and accurate multiaxis scale comprising a plurality of sets of grading indicia is made under accurate manufacturing conditions. The multiaxis scale is attached to a fixed or a moving part of the machine or apparatus and is positioned juxtaposed encoder means to provide relative movement to the grating scale means. Thus, the accuracy of positioning a tool or work holder is determined by the accuracy of the encoder and not by the accuracy of the mechanical positioning guides, slides and bearings.

Abstract: A drop type spreader for handling fertilizer, grass seed or the like for lawns and residential use has a flow control hand grip lever positioned at the spreader handles. The lever is gripped together with one of the handles for initiating flow, and the flow control gate and the lever automatically return to cut off the flow when the lever is released. A tension spring is connected between the hopper and the flow control gate for returning the gate to the flow blocking position when the lever is released. The rate of flow is also controlled from the lever by an adjusting screw, and an indicator is provided at the lever for indicating the selected rate of flow.