Abstract: In accordance with one embodiment, a method of modifying data in a telecommunication system can be implemented by receiving a communication comprising voice data and non-voice data at a first processor; sending the non-voice data from the first processor to a second processor; sending the voice data from the first processor to a third processor; receiving a sensitive-data-alert-message at the second processor from a fourth processor; and, in response to the sensitive-data-alert-message from the fourth processor, producing a set of modified-non-voice data at the second processor by removing a set of sensitive data contained within the non-voice data.

Abstract: A computer-implemented technique for determining whether a first computing device has the correct version of a software program may be used to provide a secure approach to verifying that a client computing device has a secure and approved version of content player software implemented for consuming downloaded copyright media content. With this technique, copyright media content providers are able to ensure that only secure and approved content players are implemented to access the content.

Abstract: In accordance with one embodiment, an apparatus is provided that includes a computer processor coupled with a call center device positioned to receive an input communication containing PII data and originating from a telephone caller, wherein the computer processor implements code to suppress at least a portion of the received PII data without requiring a physical interrupt of the input communication so that the received PII data is not conveyed to a call center agent or to a computer of the call center agent.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: Embodiments for changing bit rates in streaming media are provided. As portions of a streaming media file are downloaded for playback, the size of the portion is compared with an expected size determined prior to initiating playback of streaming AV data. The portion of the media file may be padded such that the size of the portion matches the size specified prior to initiating playback of streaming AV data.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: In accordance with one embodiment, an apparatus is provided that includes a computer processor coupled with a call center device positioned to receive an input communication containing PII data and originating from a telephone caller, wherein the computer processor implements code to suppress at least a portion of the received PII data without requiring a physical interrupt of the input communication so that the received PII data is not conveyed to a call center agent or to a computer of the call center agent.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: Embodiments for changing bit rates in streaming media are provided. As portions of a streaming media file are downloaded for playback, the size of the portion is compared with an expected size determined prior to initiating playback of streaming AV data. The portion of the media file may be padded such that the size of the portion matches the size specified prior to initiating playback of streaming AV data.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: One embodiment of the present invention includes a server machine configured to establish a secure communication channel with a client machine via renewable tokens. The server machine receives a plurality of messages from a client machine over a secure communication channel, where the plurality of messages includes a first message that includes at least two of user authentication data, entity authentication data, first key exchange data, and encrypted message data. The server machine transmits, to the client machine, a second message that includes a master token comprising second key exchange data associated with the first key exchange data and at least one of a renewal time and an expiration time.

Abstract: Embodiments of the present invention include techniques for reestablishing a secure communication channel between a client machine and a server machine. A client machine receives, from a server machine, a first message generated in connection with a first master token. The client machine detects an error condition associated with the first message. The client machine transmits, to the server machine, a second message generated in connection with a pre-provisioned key that includes a request for a new master token. The client machine receives, from the server machine, a third message that includes a second master token. The client machine transmits, to the server machine, a fourth message generated in connection with the second master token.

Abstract: One embodiment of the present invention includes an approach for efficient start-up for secured connections and related services. A client machine receives, via an application program, a request to send a secure message to a server machine. The client machine transmits a plurality of messages to the server machine that includes a first message comprising at least two of user authentication data, entity authentication data, key exchange data, and encrypted message data. The client machine receives, from the server machine, a second message that includes a first master token comprising a first set of session keys for encrypting and authenticating messages exchanged with the server machine.

Abstract: Embodiments for changing bit rates in streaming media are provided. As portions of a streaming media file are downloaded for playback, the size of the portion is compared with an expected size determined prior to initiating playback of streaming AV data. The portion of the media file may be padded such that the size of the portion matches the size specified prior to initiating playback of streaming AV data.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: Embodiments for changing bit rates in streaming media are provided. As portions of a streaming media file are downloaded for playback, the size of the portion is compared with an expected size determined prior to initiating playback of streaming AV data. The portion of the media file may be padded such that the size of the portion matches the size specified prior to initiating playback of streaming AV data.

Abstract: A computer-implemented technique for determining whether a first computing device has the correct version of a software program may be used to provide a secure approach to verifying that a client computing device has a secure and approved version of content player software implemented for consuming downloaded copyright media content. With this technique, copyright media content providers are able to ensure that only secure and approved content players are implemented to access the content.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

Abstract: One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.