Patents by Inventor James Mitch

James Mitch has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND APPARATUS FOR PROTECTING SENSITIVE DATA
    Publication number: 20250335629
    Abstract: In accordance with one embodiment, an apparatus is provided that includes a computer processor coupled with a call center device positioned to receive an input communication containing PII data and originating from a telephone caller, wherein the computer processor implements code to suppress at least a portion of the received PII data without requiring a physical interrupt of the input communication so that the received PII data is not conveyed to a call center agent or to a computer of the call center agent.
    Type: Application
    Filed: July 7, 2025
    Publication date: October 30, 2025
    Inventors: Patrick Brown, James Mitch, Michael Verlare
  • Method and apparatus for protecting sensitive data
    Patent number: 12353589
    Abstract: In accordance with one embodiment, an apparatus is provided that includes a computer processor coupled with a call center device positioned to receive an input communication containing PII data and originating from a telephone caller, wherein the computer processor implements code to suppress at least a portion of the received PII data without requiring a physical interrupt of the input communication so that the received PII data is not conveyed to a call center agent or to a computer of the call center agent.
    Type: Grant
    Filed: March 22, 2021
    Date of Patent: July 8, 2025
    Assignee: INTRANEXT SOFTWARE, INC.
    Inventors: Patrick Brown, James Mitch, Michael Verlare
  • Method and apparatus for protecting sensitive data
    Patent number: 12126991
    Abstract: In accordance with one embodiment, a method of modifying data in a telecommunication system can be implemented by receiving a communication comprising voice data and non-voice data at a first processor; sending the non-voice data from the first processor to a second processor; sending the voice data from the first processor to a third processor; receiving a sensitive-data-alert-message at the second processor from a fourth processor; and, in response to the sensitive-data-alert-message from the fourth processor, producing a set of modified-non-voice data at the second processor by removing a set of sensitive data contained within the non-voice data.
    Type: Grant
    Filed: September 12, 2022
    Date of Patent: October 22, 2024
    Assignee: INTRANEXT SOFTWARE, INC.
    Inventors: Patrick Brown, James Mitch, Michael Verlare
  • Method and apparatus for protecting sensitive data
    Patent number: 11445363
    Abstract: In accordance with one embodiment, a method of modifying data in a telecommunication system can be implemented by receiving a communication comprising voice data and non-voice data at a first processor; sending the non-voice data from the first processor to a second processor; sending the voice data from the first processor to a third processor; receiving a sensitive-data-alert-message at the second processor from a fourth processor; and, in response to the sensitive-data-alert-message from the fourth processor, producing a set of modified-non-voice data at the second processor by removing a set of sensitive data contained within the non-voice data.
    Type: Grant
    Filed: June 21, 2019
    Date of Patent: September 13, 2022
    Assignee: INTRANEXT Software, Inc.
    Inventors: Patrick Brown, James Mitch, Michael Verlare
  • Method and apparatus for protecting sensitive data
    Patent number: 10956605
    Abstract: In accordance with one embodiment, an apparatus is provided that includes a computer processor coupled with a call center device positioned to receive an input communication containing PII data and originating from a telephone caller, wherein the computer processor implements code to suppress at least a portion of the received PII data without requiring a physical interrupt of the input communication so that the received PII data is not conveyed to a call center agent or to a computer of the call center agent.
    Type: Grant
    Filed: January 29, 2018
    Date of Patent: March 23, 2021
    Assignee: INTRANEXT SOFTWARE, INC.
    Inventors: Patrick Brown, James Mitch, Michael Verlare
  • Method and apparatus for protecting sensitive data
    Patent number: 9881178
    Abstract: In accordance with one embodiment, an apparatus is provided that includes a computer processor coupled with a call center device positioned to receive an input communication containing PII data and originating from a telephone caller, wherein the computer processor implements code to suppress at least a portion of the received PII data without requiring a physical interrupt of the input communication so that the received PII data is not conveyed to a call center agent or to a computer of the call center agent.
    Type: Grant
    Filed: June 1, 2016
    Date of Patent: January 30, 2018
    Assignee: INTRANEXT SOFTWARE, INC.
    Inventors: Patrick Brown, James Mitch, Michael Verlare