Abstract: A computer-implemented method, computer program product, and computing system is provided for managing quality of experience for communication sessions. In an implementation, a method may include determining a participant focus metric for each of a plurality of participants of a communication session. The method may also include identifying one of the plurality of participants of the communication session as having sufficient capacity to support the communication session based upon, at least in part, the participant focus metric for each of the plurality of participants of the communication session. The method may also include selecting the one of the plurality of participants having a sufficient capacity to support the communication session as a selected focus for the communication session. The method may further include adaptively implementing a centralized communication session architecture utilizing the selected focus.

Abstract: A method and system ensures recording quality of a web conference in a computer networked environment. A web conference is monitored including a client computer initiating the web conference and a network connection for a server computer used to share the client computer screen with other client computers in a networked computer environment communicating with the server. A quality of service (QoS) level is determined for a server network connection of the server computer and a client network connection of the client computer. The QoS level is determined using one or more factors. The web conference is recorded using the server network connection at the server computer or at the client network connection at the client computer based on the QoS threshold being met using the server network connection for recording the web conference.

Abstract: A method and system ensures recording quality of a web conference in a computer networked environment. A web conference is monitored including a client computer initiating the web conference and a network connection for a server computer used to share the client computer screen with other client computers in a networked computer environment communicating with the server. A quality of service (QoS) level is determined for a server network connection of the server computer and a client network connection of the client computer. The QoS level is determined using one or more factors. The web conference is recorded using the server network connection at the server computer or at the client network connection at the client computer based on the QoS threshold being met using the server network connection for recording the web conference.

Abstract: Embodiments of the present invention address deficiencies of the art in respect to audio stream management in an audio conferencing server and provide a method, system and computer program product for balancing audio server loadability and audio server scalability based upon monitored resource consumption. In an embodiment of the invention, a method for balancing audio server loadability and audio server scalability based upon monitored resource consumption can be provided. The method can include monitoring computing conditions in an audio conferencing server receiving encoded audio packets from coupled Internet Protocol (IP) audio clients and routing the encoded audio packets as audio streams to the IP audio clients, and responsive to detecting deteriorating computing conditions in the audio conferencing server, reducing a number of the audio streams forwarded to the IP audio clients by the audio conferencing server.

Abstract: A computer-implemented method, computer program product, and computing system is provided for decoding media streams. In an implementation, a method may include selecting a time window for monitoring discontinuities in a plurality of packets in a media transmission stream having a first time and a second time. The first time may indicate a beginning of the time window and the second time may indicate an end of the time window. The method may also include determining the number of discontinuities in the plurality of packets at the first time at a network node. The method may also include determining the number of discontinuities in the plurality of packets at the second time at the network node. The method may also include determining the number of discontinuities in the plurality of packets within the time window. The method may also include comparing the number of discontinuities within the time widow to a plurality of predefined discontinuities threshold values.

Abstract: A method, computer program product, and system for selecting collaborators is described. A set of candidates for collaboration with an initiator is received. Initial contact scores for one or more member of the set of candidates are determined based upon, at least in part, one or more of initial availability and initial willingness. An initial ranking order for the set of candidates is determined. A member is selected from the set based upon, at least in part, the initial ranking order. An invitation to collaborate is provided to the selected member. If the invitation is accepted, a communication channel connection is established between the initiator and the selected member.

Abstract: A method, computer program product, and system for selecting collaborators is described. A set of candidates for collaboration with an initiator is received. Initial contact scores for one or more member of the set of candidates are determined based upon, at least in part, one or more of initial availability and initial willingness. An initial ranking order for the set of candidates is determined. A member is selected from the set based upon, at least in part, the initial ranking order. An invitation to collaborate is provided to the selected member. If the invitation is accepted, a communication channel connection is established between the initiator and the selected member.

Abstract: A plurality of annotations can be received for a presentation presented in a web conference. For each of the plurality of annotations, a respective portion of the presentation to which the annotation pertains can be determined, and a respective relevance parameter can be assigned to the annotation. The relevance parameter can indicate a relevance of the annotation to the respective portion of the presentation to which the annotation pertains. For each of the plurality of annotations, the annotation can be assigned to a respective location of a view based on the relevance parameter assigned to the annotation and the annotation can be presented in the respective location of the view to which the annotation is assigned.

Abstract: A plurality of annotations can be received for a presentation presented in a web conference. For each of the plurality of annotations, a respective portion of the presentation to which the annotation pertains can be determined, and a respective relevance parameter can be assigned to the annotation. The relevance parameter can indicate a relevance of the annotation to the respective portion of the presentation to which the annotation pertains. For each of the plurality of annotations, the annotation can be assigned to a respective location of a view based on the relevance parameter assigned to the annotation and the annotation can be presented in the respective location of the view to which the annotation is assigned.

Abstract: A plurality of annotations can be received for a presentation presented in a web conference. A respective relevance parameter can be assigned to each of the annotations. Each relevance parameter can indicate a relevance of a respective annotation to a portion of the presentation to which the annotation pertains. For each of the annotations, a decay model based on the respective relevance parameter can be generated. The decay model can indicate different durations of time the annotation is to be visible to different participants participating in the web conference based on respective expertise levels of the participants. Each respective annotation can be presented with the presentation in accordance with the decay model generated for the respective annotation.

Abstract: A plurality of annotations can be received for a presentation presented in a web conference. A respective relevance parameter can be assigned to each of the annotations. Each relevance parameter can indicate a relevance of a respective annotation to a portion of the presentation to which the annotation pertains. For each of the annotations, a decay model based on the respective relevance parameter can be generated. The decay model can indicate different durations of time the annotation is to be visible to different participants participating in the web conference based on respective expertise levels of the participants. Each respective annotation can be presented with the presentation in accordance with the decay model generated for the respective annotation.

Abstract: A primary video and a second instance of a reference video can be simultaneously transmitted to a system through at least a first node of a communication network, the second instance of the reference video configured to be compared to a first instance of the reference video stored by the system to generate at least one quality of experience (QoE) value that infers a perceptual quality of the primary video as received by the system. The QoE value can be received from the system. A determination can be made as to whether the QoE value is less than a threshold value. Responsive to determining that the QoE value is less than the threshold value, the perceptual quality of the primary video can be improved by re-routing transmission of the primary video to the system.

Abstract: A computer-implemented method, computer program product, and computing system is provided for managing quality of experience for communication sessions. In an implementation, a method may include determining a language spoken on a communication session. The method may also include selecting a codec for the communication session based upon, at least in part, the language spoken on the communication session. The method may further include transacting the communication session using the selected codec for the communication session.

Abstract: Embodiments include method, systems and computer program products for dynamic processing for collaborative events. In some embodiments, first data associated with a collaborative event may be received. Second data from one or more sensors of a user device may be received. The first data and the second data may be analyzed. An action recommendation may be generated based on the analyzed first data and the analyzed second data. The action recommendation may be transmitted.

Abstract: A computer-implemented method, computer program product, and computing system is provided for managing quality of experience for communication sessions. In an implementation, a method may include determining a language spoken on a communication session. The method may also include selecting a codec for the communication session based upon, at least in part, the language spoken on the communication session. The method may further include transacting the communication session using the selected codec for the communication session.

Abstract: A method of implementing calls includes identifying a call scheduled for a time in the future from an electronic calendar associated with a user and prior to the call, ordering a plurality of codecs used by an Internet Protocol (IP) phone of the user for the scheduled call. The method further includes, during the call and using a processor, calculating a mean opinion score for the call and storing the mean opinion score as part of call data for the call within a data storage device comprising historical call data.

Abstract: A method of implementing calls includes identifying a call scheduled for a time in the future from an electronic calendar associated with a user and prior to the call, ordering a plurality of codecs used by an Internet Protocol (IP) phone of the user for the scheduled call. The method further includes, during the call and using a processor, calculating a mean opinion score for the call and storing the mean opinion score as part of call data for the call within a data storage device comprising historical call data.

Abstract: A first instance of a reference video is stored. A primary video and a second instance of the reference video are simultaneously received. At least one quality of experience value that infers a perceptual quality of the primary video as received by a system is generated by comparing the first instance of the reference video to the second instance of the reference video on a pixel-by-pixel, frame-by-frame, basis and determining whether each pixel and each frame contained in the first instance of the reference video are contained in the second instance of the reference video.

Abstract: A first instance of a reference video is stored. A primary video and a second instance of the reference video are simultaneously received. At least one quality of experience value that infers a perceptual quality of the primary video as received by a system is generated by comparing the first instance of the reference video to the second instance of the reference video on a pixel-by-pixel, frame-by-frame, basis and determining whether each pixel and each frame contained in the first instance of the reference video are contained in the second instance of the reference video.

Abstract: A method, a computer program product, and a computer system for monitoring conversational audio quality of Voice over Internet Protocol (VoIP) are provided. A monitoring system determines a size of an audio file and an available bandwidth. The monitoring system predicts time of receiving the audio file, based on the size and the bandwidth. The monitoring system determines whether the time of receiving the audio file exceeds a monitoring timer interval by a certain threshold. The monitoring system uses an intrusive testing method for monitoring call quality, in response to determining that the time of receiving the audio file exceeds the monitoring timer interval by the certain threshold.