Abstract: A clinical data acquisition system includes a probe and a mobile clinical viewing device communicatively coupleable to the probe. The probe includes at least one sensor that acquires physiological data of a patient. The mobile clinical viewing device includes a frame, a display, and a handle. The display is secured to a first side of the frame. The handle is secured to a second side of the frame. The handle includes a plurality of user input elements, and a user may control one or more operations of the mobile clinical viewing device by providing input via the user input elements on the handle. This allows a user to comfortably hold the mobile clinical viewing device and to control operations of the device in one hand, while the other hand is free to perform other operations such as holding the probe during examination of the patient.

Abstract: A system can monitor online services based on conditions that can be selected by an administrator. The system can identify and select messages from within the online services. The system can then transform the selected messages into a specific format and forward the transformed messages to an agent console application. The agent console application can be located, for example, at a call center. Within the agent console application, an agent can respond to the forwarded messages using a single unified interface that an agent uses to respond to a chat session request, or telephone call, for customer service. Thus, the specific communication details of the online services can be abstracted by the system, so that the agent can respond to the forwarded messages of different online services using the single unified interface.

Abstract: A system can monitor online services based on conditions that can be selected by an administrator. The system can identify and select messages from within the online services. The system can then transform the selected messages into a specific format and forward the transformed messages to an agent console application. The agent console application can be located, for example, at a call center. Within the agent console application, an agent can respond to the forwarded messages using a single unified interface that an agent uses to respond to a chat session request, or telephone call, for customer service. Thus, the specific communication details of the online services can be abstracted by the system, so that the agent can respond to the forwarded messages of different online services using the single unified interface.