Patents by Inventor James S. Wheeler

James S. Wheeler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Notification system and method
    Patent number: 9129242
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
    Type: Grant
    Filed: June 13, 2014
    Date of Patent: September 8, 2015
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James S. Wheeler, Patricia Ditcharo
  • Notification system and method
    Patent number: 8909634
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
    Type: Grant
    Filed: July 19, 2013
    Date of Patent: December 9, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James S. Wheeler, Patricia Ditcharo
  • Notification System and Method
    Publication number: 20140297347
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancelation code is sent to the employee. The cancelation code informs the employee that the work assignment has been canceled.
    Type: Application
    Filed: June 13, 2014
    Publication date: October 2, 2014
    Inventors: James S. Wheeler, Patricia Ditcharo
  • Notification System and Method
    Publication number: 20140019182
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancelation code is sent to the employee. The cancelation code informs the employee that the work assignment has been canceled.
    Type: Application
    Filed: July 19, 2013
    Publication date: January 16, 2014
    Inventors: James S. Wheeler, Patricia Ditcharo
  • Notification system and method
    Patent number: 8510297
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
    Type: Grant
    Filed: November 18, 2011
    Date of Patent: August 13, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Patrichia Ditcharo, James S. Wheeler
  • Notification System and Method
    Publication number: 20120239449
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
    Type: Application
    Filed: November 18, 2011
    Publication date: September 20, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Patrichia Ditcharo, James S. Wheeler
  • Notification system and method
    Patent number: 8082281
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
    Type: Grant
    Filed: March 18, 2011
    Date of Patent: December 20, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Patricia Ditcharo, James S. Wheeler
  • NOTIFICATION SYSTEM AND METHOD
    Publication number: 20110166902
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancelation code is sent to the employee. The cancelation code informs the employee that the work assignment has been canceled.
    Type: Application
    Filed: March 18, 2011
    Publication date: July 7, 2011
    Inventors: Patricia Ditcharo, James S. Wheeler
  • Notification system and method
    Patent number: 7933931
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
    Type: Grant
    Filed: September 25, 2009
    Date of Patent: April 26, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Patricia Ditcharo, James S. Wheeler
  • Notification System and Method
    Publication number: 20100017257
    Abstract: A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancelation code is sent to the employee. The cancelation code informs the employee that the work assignment has been canceled.
    Type: Application
    Filed: September 25, 2009
    Publication date: January 21, 2010
    Inventors: Patricia Ditcharo, James S. Wheeler
  • Notification system and method
    Patent number: 7617248
    Abstract: A dispatch and notification system that can adjust resources to meet and accommodate real time changes in demand or load is disclosed. The system provides an automated assembly that includes provisions that provide an effective and low cost arrangement that notifies technicians of real time changes in their scheduled work. The system can determine if a real time intervention in a technician's schedule is necessary and can notify the technician in near real time of changes in assigned tasks.
    Type: Grant
    Filed: April 25, 2003
    Date of Patent: November 10, 2009
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Patricia Ditcharo, James S. Wheeler
  • Notification system and method
    Publication number: 20040024789
    Abstract: A dispatch and notification system that can adjust resources to meet and accommodate real time changes in demand or load is disclosed. The system provides an automated assembly that includes provisions that provide an effective and low cost arrangement that notifies technicians of real time changes in their scheduled work. The system can determine if a real time intervention in a technician's schedule is necessary and can notify the technician in near real time of changes in assigned tasks.
    Type: Application
    Filed: April 25, 2003
    Publication date: February 5, 2004
    Inventors: Patricia Ditcharo, James S. Wheeler
  • Notification system and method
    Patent number: 6587851
    Abstract: A dispatch and notification system that can adjust resources to meet and accommodate real time changes in demand or load is disclosed. The system provides an automated assembly that includes provisions that provide an effective and low cost arrangement that notifies technicians of real time changes in their scheduled work. The system can determine if a real time intervention in a technician's schedule is necessary and can notify the technician in near real time of changes in assigned tasks.
    Type: Grant
    Filed: December 22, 1999
    Date of Patent: July 1, 2003
    Assignee: BellSouth Intellectual Property Corporation
    Inventors: Patricia Ditcharo, James S. Wheeler