Patents by Inventor James Tatasciore

James Tatasciore has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer service support system
    Publication number: 20050060217
    Abstract: A system for processing data identifying issues including problems comprises an input processor, an issue processor, and a task scheduling processor. The input processor receives issue identification data identifying a type of issue to be processed. The issue processor parses the issue identification data, and associates a product category with the type of issue based on parsed issue identification data. The task scheduling processor assigns a worker to attend to the issue in response to the product category, and initiates generation of a record of the assignment.
    Type: Application
    Filed: August 27, 2004
    Publication date: March 17, 2005
    Inventors: James Douglas, Joe Antonini, James Tatasciore, Raymond Bonnett