Abstract: A remote order system includes at least one POS management system such as a restaurant management POS and one or more order taking points capable of entering orders. The one or more order taking points may include, for example, remote agent terminals, one or more remote order centers (ROC) and an order distributor. The RMPOS further includes drive-through order points, an order processing device and a POS system. The order processing device detects a customer presence signal corresponding with an arrival of a customer at a point of sale location and in response sends a destination request to the order distributor. The order distributor sends destination information to the order processing device and in response the order processing device establishes at least on\of: an audio link and/or a data link between the point of sale location and one of at least two point of sale order taking points.

Abstract: A remote order system includes at least one POS management system such as a restaurant management POS and one or more order taking points capable of entering orders. The one or more order taking points may include, for example, remote agent terminals, one or more remote order centers (ROC) and an order distributor. The RMPOS further includes drive-through order points, an order processing device and a POS system. The order processing device detects a customer presence signal corresponding with an arrival of a customer at a point of sale location and in response sends a destination request to the order distributor. The order distributor sends destination information to the order processing device and in response the order processing device establishes at least one of: an audio link and/or a data link between the point of sale location and one of at least two point of sale order taking points.