Abstract: An imaging system housing is provided which includes a body and a scanning plate. The body defines a cavity and an opening in communication with the cavity. The body includes one of a lip or groove formation extending from peripheral zone adjacent the opening in a direction away from or towards the cavity and transverse to a plane defined by the opening. The scanning plate is shaped and dimensioned to close the opening and has the other of a groove or lip formation extending along a periphery thereof and being shaped and dimensioned to cooperate with and receive the lip or groove formation of the body. The scanning plate is made from a low surface energy plastic material. The body and plate are bonded together using a structural acrylic adhesive applied to one or both of the lip and groove formations. The imaging system may be a dual-modality imaging system.

Abstract: An imaging system housing is provided which includes a body and a scanning plate. The body defines a cavity and an opening in communication with the cavity. The body includes one of a lip or groove formation extending from peripheral zone adjacent the opening in a direction away from or towards the cavity and transverse to a plane defined by the opening. The scanning plate is shaped and dimensioned to close the opening and has the other of a groove or lip formation extending along a periphery thereof and being shaped and dimensioned to cooperate with and receive the lip or groove formation of the body. The scanning plate is made from a low surface energy plastic material. The body and plate are bonded together using a structural acrylic adhesive applied to one or both of the lip and groove formations. The imaging system may be a dual-modality imaging system.

Abstract: A controller comprising: a database; a control module associated with the database; and a network interface configured to connect, over a network, to a plurality of workstations and at least one machine for performing operations to handle cash and/or other physical financial documents. The network interface receives requests from at least some of the workstations over the network, each comprising a request to pre-order a respective one of the operations. The requests are stored in the database. The network further receives, over the network, a signal from or on behalf of a slave module of the machine for retrieving one of the requests from the database. The control module processes the signal and in response releases the respective operation, the release comprising issuing an instruction to the slave module over the network controlling the machine to perform the respective operation to handle the cash and/or other physical financial document.

Abstract: A banking system comprising a network, one or more cash handling machines connected to the network, the cash handling machine generating a status report on detection of a status update event, at least one monitoring device connected to the network to which the status report is addressed, and one or more user devices connected to the network. The monitoring device(s) allow at least one operative of each user device to subscribe to particular cash handling machine(s) and/or particular event type(s). The at least one monitoring device receives the status reports and filters them based on one or more report identifiers in each report identifying the cash handling machine generating the report and/or an event type, and transmits to each of the user devices only the filtered status reports which contain report identifiers identifying the one or more cash handling machines and/or event types to which an operative has subscribed.

Abstract: According to one aspect the disclosure relates to a terminal for providing at least one machine based transaction facility for a customer. The terminal comprises: a user interface configured to receive input from a user for conducting transactions and to present to the user a request help option; a first communication interface operable to transmit a user request from the terminal when the request help option is selected to cause an alert to be activated at a separate device; and a second communications interface configured to detect a connection request from a controlling computer and to establish a communications link with the controlling computer by means of which the controlling computer can control operations of the terminal to assist the customer in effecting a transaction. According to another aspect the disclosure relates to a computer system for delivering transactions to a customer.

Abstract: A controller comprising: a database; a control module associated with the database; and a network interface configured to connect, over a network, to a plurality of workstations and at least one machine for performing operations to handle cash and/or other physical financial documents. The network interface receives requests from at least some of the workstations over the network, each comprising a request to pre-order a respective one of the operations. The requests are stored in the database. The network further receives, over the network, a signal from or on behalf of a slave module of the machine for retrieving one of the requests from the database. The control module processes the signal and in response releases the respective operation, the release comprising issuing an instruction to the slave module over the network controlling the machine to perform the respective operation to handle the cash and/or other physical financial document.

Abstract: A computer-implemented system and method is used for facilitating a single instance banking transaction. The method includes the steps of receiving a banking transaction request from a banking account holder at a first banking computer system, the request including at least an account identification and transaction information, generating a single instance banking transaction indicia correlated to the banking transaction request, providing the single instance banking transaction indicia to the banking account holder, receiving the single instance banking transaction indicia at a second banking computer system, and performing the banking transaction request at the second banking computer system.

Abstract: A computer-implemented system and method is used for facilitating a single instance banking transaction. The method includes the steps of receiving a banking transaction request from a banking account holder at a first banking computer system, the request including at least an account identification and transaction information, generating a single instance banking transaction indicia correlated to the banking transaction request, providing the single instance banking transaction indicia to the banking account holder, receiving the single instance banking transaction indicia at a second banking computer system, and performing the banking transaction request at the second banking computer system.