Patents by Inventor Jamie R. Williams

Jamie R. Williams has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240106700
    Abstract: The present disclosure generally relates to methods for sending event notifications. In some examples, a controller periodically sends messages concerning a status of an event corresponding to the controller. In some examples, at a first time while periodically sending the messages and in accordance with a determination that the status of the event has changed, the controller sends a message concerning data other than the status of the event. In some examples, at the first time while periodically sending the messages and in accordance with a determination that the status of the event has not changed, the controller continues to periodically send the messages without sending the message concerning data other than the status of the event.
    Type: Application
    Filed: June 23, 2023
    Publication date: March 28, 2024
    Inventors: Ramy R. ASSELIN, John A. WILKEY, Jamie P. CARLSON, Stephanie L. LEGAULT, Abdul Rahman AL-SHAWA, Anil K. KANDANGATH, George E. WILLIAMS, Jangwon LEE, James D. BATSON, Fabien GONCALVES
  • Patent number: 8254262
    Abstract: Included are embodiments of a method for routing communication data to a plurality of recorders. At least one embodiment of a method includes passively receiving communication data related to a communication and determining to which recorder the received communication data is to be routed in order to achieve a substantially balanced utilization of the plurality recorders. Other embodiments include routing the communication data to the determined recorder.
    Type: Grant
    Filed: March 31, 2006
    Date of Patent: August 28, 2012
    Assignee: Verint Americas, Inc.
    Inventors: Jamie R. Williams, Thomas Z. Dong
  • Publication number: 20100202461
    Abstract: Included are methods for facilitating routing of control data associated with a communication to a plurality of recorders. One such method, among others, includes receiving control data related to a communication and routing the received control data to at least one recorder via a layer 3 protocol.
    Type: Application
    Filed: April 19, 2010
    Publication date: August 12, 2010
    Applicant: VERINT AMERICAS INC.
    Inventors: Jamie R. Williams, Thomas Z. Dong
  • Patent number: 7701972
    Abstract: Included are methods for facilitating routing of control data associated with a communication to a plurality of recorders. One such method, among others, includes receiving control data related to a communication and routing the received control data to at least one recorder via a layer 3 protocol.
    Type: Grant
    Filed: March 31, 2006
    Date of Patent: April 20, 2010
    Assignee: Verint Americas Inc.
    Inventors: Jamie R. Williams, Thomas Z. Dong