Abstract: Methods, systems, and computer program products for generating network outage reports. The methods include receiving alarm data for a network outage which, if not remedied, may become a reportable event. The alarm data includes a plurality of alarm records each including a site identifier, a date, a time, and an outage event description. The alarm records are processed to determine outage information comprising at least one of a current outage duration or a current quantity of lines affected by the outage. A reportable event threshold defines at least one of a minimum reportable outage duration or a minimum reportable quantity of lines affected by the outage. If the current outage duration is greater than the minimum reportable outage duration, or if the current quantity of lines affected by the outage is greater than the minimum reportable quantity of lines affected by the outage, or both, then a network outage report is generated which associates the network outage with a graphical indicia.