Patents by Inventor Janice Paris Hice

Janice Paris Hice has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for calculating the estimated time of arrival of a service technician
    Patent number: 6370231
    Abstract: A system and method are disclosed for reporting an estimated time at which a task will be processed. A user interface receives a status query and transfers this information to a controller. The controller is configured to receive the status query and based upon the status query, selects a proper task administration system from a plurality of task administration systems. The controller then collects status data from the proper task administration system and from this status data calculates the estimated time at which a task will be processed. After the calculation has been made, the controller then reports the estimated time at which the task will be processed back to the user interface.
    Type: Grant
    Filed: November 24, 1999
    Date of Patent: April 9, 2002
    Assignee: BellSouth Intellectual Property Corporation
    Inventor: Janice Paris Hice