Patents by Inventor Jared Blustein

Jared Blustein has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Apparatus and method for providing support software for an agent workstation of an automatic call distributor
    Patent number: 6349137
    Abstract: An agent of an automatic call distribution system which requires a plurality of software applications employs a server which profiles a software applications usage pattern and preloads a set of software applications based upon the profile of most commonly used applications. One or more computer servers sends one or more requesting computers a most likely predicted-to-be selected software application by forming an association from the software usage profile between a first application and a second application.
    Type: Grant
    Filed: August 5, 1999
    Date of Patent: February 19, 2002
    Assignee: Rockwell Electronic Commerce Corp.
    Inventors: James Hunt, Jared Blustein