Abstract: Embodiments of the present invention provide improved methods, techniques, and systems to compute relevant and useful information that may be presented to users in an understandable, intuitive, and actionable platform. The interactive platform includes a format and visualization that is capable of presenting data for a wide range of protocols and topologies at various functional layers of the network. The interactive platform provides selectable categories of filters which update the network data and views displayed to the users to aid in the analysis and investigation of potential root causes of problems, rather than merely presenting examples of symptoms. The interactive platform includes a method and visualization that is capable of presenting differences in network behavior at various functional layers of the network.

Abstract: Embodiments of the present invention provide improved methods, techniques, and systems to compute relevant and useful information that may be presented to users in an understandable, intuitive, and actionable platform. The interactive platform includes a format and visualization that is capable of presenting data for a wide range of protocols and topologies at various functional layers of the network. The interactive platform provides selectable categories of filters which update the network data and views displayed to the users to aid in the analysis and investigation of potential root causes of problems, rather than merely presenting examples of symptoms. The interactive platform includes a method and visualization that is capable of presenting differences in network behavior at various functional layers of the network.

Abstract: A method of serving information items in association with one or more messages sent by a client includes identifying at least one message sent by a client, obtaining at least one information item associated with the at least one identified message, and preparing for display to the client the at least one information item. The method may include identifying one or more categories associated with the message, or identifying one or more elements in the message that correspond to predefined information entity types. The operation of associating one or more categories with a message may be done before, in parallel, or after sending the messages as an outgoing message.

Abstract: Targeted information is provided in accordance with one or more conversations from a list of conversations. At least one portion of a conversation from each of conversation in a list of conversation can be selected. From the selected portions, at least one conversation can be chosen. The conversation can be chosen based on a number of criteria such as a number of distinct keywords or word phrases present in the selected portion from a list of keywords or word phrases. One or more content components from the chosen conversation can be used to obtain targeted information, such as an advertisement. Targeted information can also be obtained by scanning a conversation description and a snippet for each conversation in a list of conversations to identify keywords or word phrases. Targeted information can be obtained using the identified keywords or word phrases.

Abstract: A method of serving an electronic document in response to a client request includes identifying an electronic document requested by a client. At least one information entity matching at least one predetermined information entity type is extracted from the electronic document. One or more links are then generated for each extracted information entity and are served to the requesting client in connection with other information corresponding to the at least one information entity and the electronic document. In some embodiments the electronic document is an email message, SMS message, transcribed voice message, or a combination of such messages. In some embodiments the extracted information entity is a physical address, an email address, a phone number, an object identification number, a product name, a company name, a stock symbol, a movie title, a book title, a calendar entry, an individual's name, a city name, a URL, or event information.

Abstract: Informational items are displayed in a scrollable area of a message display. The informational items may be any number of type of items (e.g., RSS feeds, new items, images, application tips, and so on). A user is provided the ability to scroll forward and backward through the informational items. A user may choose the informational item (e.g., by clicking) and more detailed information about the informational item is presented to the user. Depending on the display view of the message application (e.g., InBox, conversation), different informational item types will have different probabilities of display. A user may customize the types of informational items to be displayed.

Abstract: Informational items are displayed in a scrollable area of a message display. The informational items may be any number of type of items (e.g., RSS feeds, new items, images, application tips, and so on). A user is provided the ability to scroll forward and backward through the informational items. A user may choose the informational item (e.g., by clicking) and more detailed information about the informational item is presented to the user. Depending on the display view of the message application (e.g., InBox, conversation), different informational item types will have different probabilities of display. A user may customize the types of informational items to be displayed.

Abstract: Informational items are displayed in a scrollable area of a message display. The informational items may be any number of type of items (e.g., RSS feeds, new items, images, application tips, and so on). A user is provided the ability to scroll forward and backward through the informational items. A user may choose the informational item (e.g., by clicking) and more detailed information about the informational item is presented to the user. Depending on the display view of the message application (e.g., InBox, conversation), different informational item types will have different probabilities of display. A user may customize the types of informational items to be displayed.

Abstract: Informational items are displayed in a scrollable area of a message display. The informational items may be any number of type of items (e.g., RSS feeds, new items, images, application tips, and so on). A user is provided the ability to scroll forward and backward through the informational items. A user may choose the informational item (e.g., by clicking) and more detailed information about the informational item is presented to the user. Depending on the display view of the message application (e.g., InBox, conversation), different informational item types will have different probabilities of display. A user may customize the types of informational items to be displayed.