Abstract: Embodiments of the present invention provide a method, system and computer program product for an event monitoring tool configured for complex event processing (CEP). In one embodiment, a data processing system can include a CEP event monitoring tool configured for coupling to touch points over a network and a repository of a log of events occurring in the touch points. A dashboard can be displayed by the tool and can include a canvas view of events, associated interaction blocks each including filter criteria for associated events, and at least one activity triggered by an evaluation of at least one of the filter criteria in at least one of the interaction blocks for a corresponding one of the touch points. The canvas view further can include visual links between the events and the associated interaction blocks and between the activity and an interaction block amongst the interaction blocks triggering the activity.

Abstract: Embodiments of the present invention provide a method, system and computer program product for an event monitoring tool configured for complex event processing (CEP). In one embodiment, a data processing system can include a CEP event monitoring tool configured for coupling to touch points over a network and a repository of a log of events occurring in the touch points. A dashboard can be displayed by the tool and can include a canvas view of events, associated interaction blocks each including filter criteria for associated events, and at least one activity triggered by an evaluation of at least one of the filter criteria in at least one of the interaction blocks for a corresponding one of the touch points. The canvas view further can include visual links between the events and the associated interaction blocks and between the activity and an interaction block amongst the interaction blocks triggering the activity.