Abstract: To increase the efficiency of the sales cycle and reduce costs, manual interactions of the sales cycle can be optimized and prioritized. Various interactions that may be included in the sales process can be scored and prioritized based on their likelihood of gaining a response from a prospect. Additionally, analysis of the success and failure of different interactions can be used to suggest mechanisms of outreach that might not be included within the current sales process, but which are likely to gain a direct response from the prospect.

Abstract: A system and method of utilizing a service, comprising: designing the service in a visual modeling environment such that low level machine centric and/or platform dependent programming language is not used, the service capable of being implemented across an enterprise; and deploying the service in a plurality of technology infrastructures within the enterprise in a manner that interacts with enterprise software and/or other technology infrastructures by tailoring the service for each such infrastructure.