Abstract: The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparatus and a third apparatus in the remote support site, said first apparatus having a connection with a local electric drive apparatus in a local site, and said third apparatus having a connection to a virtual drive tool for virtual drive assistance; downloading by said third apparatus from said first apparatus parameter settings and other relevant process information of the local electric drive apparatus to said third apparatus; and controlling and/or operating said virtual drive tool by said third apparatus to provide assistance to a user of said first apparatus.

Abstract: The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparatus and a third apparatus in the remote support site, said first apparatus having a connection with a local electric drive apparatus in a local site, and said third apparatus having a connection to a virtual drive tool for virtual drive assistance; downloading by said third apparatus from said first apparatus parameter settings and other relevant process information of the local electric drive apparatus to said third apparatus; and controlling and/or operating said virtual drive tool by said third apparatus to provide assistance to a user of said first apparatus.

Abstract: An exemplary method and a system for debugging a control system of an industrial plant where the system includes at least two different control sub-systems, of the same or different control equipment type, on plant or sub-system level, and has specific programmable controller units in devices like PLCs, DCSs, robots, drives, instruments and/or other process specific components whereas all specified parameters and signals of the control system across its sub-systems, devices, and technologies are extracted and visualized on a single sight and are utilized for the definition of system wide breakpoints, utilizing a subset of those signals or parameters, and related conditions, e.g. logical combinations of the signals or parameters.