Patents by Inventor Jason Ethridge

Jason Ethridge has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interface between a virtual personal assistant and an interactive voice response system
    Patent number: 10698934
    Abstract: In order to make existing IVR transactions visible to mobile device users that utilize a Virtual Personal Assistant (VPA), an interface is provided for an IVR system. The interface receives a transaction request from a VPA for a transaction provided by the IVR system and determines the transaction pertaining to the request. The interface then executes the respective IVR transaction application and converts the voice prompts of the IVR application to semantic data requests that can be interpreted by the VPA. The interface can provide data to the IVR application from data provided in the initial transaction request. Any missing data fields can be requested from the VPA. If the VPA is unable to provide the missing data from data available to the VPA, the VPA is able to prompt the user with text, audio and/or images prompts to obtain the missing data for the transaction.
    Type: Grant
    Filed: September 3, 2019
    Date of Patent: June 30, 2020
    Assignee: OPEN INVENTION NETWORK LLC
    Inventors: Robert C. Wohlsen, Jason Ethridge
  • Interface between a virtual personal assistant and an interactive voice response system
    Patent number: 10402434
    Abstract: In order to make existing IVR transactions visible to mobile device users that utilize a Virtual Personal Assistant (VPA), an interface is provided for an IVR system. The interface receives a transaction request from a VPA for a transaction provided by the IVR system and determines the transaction pertaining to the request. The interface then executes the respective IVR transaction application and converts the voice prompts of the IVR application to semantic data requests that can be interpreted by the VPA. The interface can provide data to the IVR application from data provided in the initial transaction request. Any missing data fields can be requested from the VPA. If the VPA is unable to provide the missing data from data available to the VPA, the VPA is able to prompt the user with text, audio and/or images prompts to obtain the missing data for the transaction.
    Type: Grant
    Filed: September 4, 2018
    Date of Patent: September 3, 2019
    Assignee: OPEN INVENTION NETWORK LLC
    Inventors: Robert C. Wohlsen, Jason Ethridge
  • Interface between a virtual personal assisitant and an interactive voice response system
    Patent number: 10068007
    Abstract: An interface is provided for an IVR system. The interface receives a transaction request from a Virtual Personal Assistant (VPA) for a transaction provided by the IVR system and determines the transaction pertaining to the request. The interface then executes the respective IVR transaction application and converts the voice prompts of the IVR application to semantic data requests that can be interpreted by the VPA.
    Type: Grant
    Filed: March 29, 2012
    Date of Patent: September 4, 2018
    Assignee: Open Invention Network, LLC
    Inventors: Robert C. Wohlsen, Jason Ethridge