Abstract: A system is provided for generating a permanent record for an, e.g., online transaction. The system includes a computer interface module which records movement of a cursor on a computer screen and outputs the recorded data. A signature generation module which receives the recorded data and generates a graphical image based upon the recorded data. A webpage reading module reads the webpage and the data input by a user and outputs the combined content and data to a rendering process, which renders a permanent computer record file that includes an image capture of the transaction (content and data) along with, optionally, the signature. According to the present invention, a record can be created that includes the exact content and other information presented to a party to an online transaction along with a signature of that party.

Abstract: A system is provided for generating a permanent record for an, e.g., online transaction. The system includes a computer interface module which records movement of a cursor on a computer screen and outputs the recorded data. A signature generation module which receives the recorded data and generates a graphical image based upon the recorded data. A webpage reading module reads the webpage and the data input by a user and outputs the combined content and data to a rendering process, which renders a permanent computer record file that includes an image capture of the transaction (content and data) along with, optionally, the signature. According to the present invention, a record can be created that includes the exact content and other information presented to a party to an online transaction along with a signature of that party.

Abstract: A system is provided for generating a permanent record for an, e.g., online transaction. The system includes a computer interface module which records movement of a cursor on a computer screen and outputs the recorded data. A signature generation module which receives the recorded data and generates a graphical image based upon the recorded data. A webpage reading module reads the webpage and the data input by a user and outputs the combined content and data to a rendering process, which renders a permanent computer record file that includes an image capture of the transaction (content and data) along with, optionally, the signature. According to the present invention, a record can be created that includes the exact content and other information presented to a party to an online transaction along with a signature of that party.

Abstract: A system is provided for generating a permanent record for an, e.g., online transaction. The system includes a computer interface module which records movement of a cursor on a computer screen and outputs the recorded data. A signature generation module which receives the recorded data and generates a graphical image based upon the recorded data. A webpage reading module reads the webpage and the data input by a user and outputs the combined content and data to a rendering process, which renders a permanent computer record file that includes an image capture of the transaction (content and data) along with, optionally, the signature. According to the present invention, a record can be created that includes the exact content and other information presented to a party to an online transaction along with a signature of that party.

Abstract: Various systems for managing chargeback, retrieval, and other requests from the card associations, issuing banks, merchant banks, or other financial institutions requiring a merchant's response are disclosed herein. Such systems may include various forms of hardware, software and manual processes intended to: (a) retrieve transaction requests; (b) retrieve merchant's transaction data; (c) gather merchant's data and compile with normalized transaction request data; (d) create response cases; (e) provide merchant notifications; and (f) transmit responses to requestors. With the present invention, these often independent and incompatible processes, including their non-standard data formats, are normalized and compiled into compatible formats that integrate and facilitate the automation of substantially all aspects of a given chargeback process in one embodiment.

Abstract: Various systems for managing chargeback, retrieval, and other requests from the card associations, issuing banks, merchant banks, or other financial institutions requiring a merchant's response are disclosed herein. Such systems may include various forms of hardware, software and manual processes intended to: (a) retrieve transaction requests; (b) retrieve merchant's transaction data; (c) gather merchant's data and compile with normalized transaction request data; (d) create response cases; (e) provide merchant notifications; and (f) transmit responses to requestors. With the present invention, these often independent and incompatible processes, including their non-standard data formats, are normalized and compiled into compatible formats that integrate and facilitate the automation of substantially all aspects of a given chargeback process in one embodiment.

Abstract: A system is provided for generating a permanent record for an, e.g., online transaction. The system includes a computer interface module which records movement of a cursor on a computer screen and outputs the recorded data. A signature generation module which receives the recorded data and generates a graphical image based upon the recorded data. A webpage reading module reads the webpage and the data input by a user and outputs the combined content and data to a rendering process, which renders a permanent computer record file that includes an image capture of the transaction (content and data) along with, optionally, the signature. According to the present invention, a record can be created that includes the exact content and other information presented to a party to an online transaction along with a signature of that party.