Abstract: Embodiments of the present invention are directed to handling of emergency calls originating from mobile devices. Embodiments of the present invention may include features implemented on the mobile device and/or on elements of the carrier's network to provide enhanced location determination and routing of the emergency call. These features and functions may take advantage of various sources of location information and provide enhanced routing and other functions based on this information. Embodiments may provide enhanced workflows or other functions associated with the handling of the emergency call. For example, modes of communications available to the mobile device may be selected and utilized instead of or in addition to a voice call in various situations. In other examples, various workflows or other processes may be kicked off upon the initiation of an emergency call from the mobile device to, for example, provide notifications to various other parties.

Abstract: Techniques to manage an unplanned event are described. A system includes a processor component, a communications interface component, an event definition component and an event management component. The communications interface component may be operative to establish a bridge connection among a plurality of communication devices. The event definition component may be operative on the processor component to define the parameters of an event, the event indicative of an unplanned happening. The event management component may be operative on the processor component to recognize a triggering of the event and cause the communications interface component to establish the bridge connection among the plurality of communication devices upon the triggering of the event. Other embodiments are described and claimed.