Patents by Inventor Jason ZWIERZYNSKI

Jason ZWIERZYNSKI has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240169324
    Abstract: A method for executing actions based on event data using machine learning is disclosed. The method comprises: receiving occasion data associated with a user; analyzing, using a trained machine learning model, the occasion data to identify an occasion associated with a first classification, wherein the trained machine learning model has been trained based on (i) training occasion data that includes information regarding one or more occasions associated with the training occasion data and (ii) training classification data that includes a prior classification for each of the occasions, to learn relationships between the training occasion data and the training classification data, such that the trained machine learning model is configured to use the learned relationships to identify an occasion associated with a first classification in response to input of the occasion data; determining an action based on the occasion associated with the first classification; and automatically executing the action.
    Type: Application
    Filed: November 21, 2022
    Publication date: May 23, 2024
    Applicant: Capital One Services, LLC
    Inventors: Joshua EDWARDS, Jason ZWIERZYNSKI, Abhay DONTHI, Sara Rose BRODSKY, Jennifer KWOK, Tania Cruz MORALES
  • Publication number: 20240169329
    Abstract: A method for machine-learning based action generation, and more specifically, using machine-learning to dynamically adjust financial account payments and fees. The method may comprise: receiving user data; determining whether a trigger condition has been met; upon determining that a trigger condition has been met, generating, using a trained machine-learning model, one or more actions based on the user data associated with the user, wherein the trained machine-learning model has been trained based on (i) training user data and (ii) training action data, to learn relationships between the training user data and the training actions data, such that the trained machine-learning model is configured to use the learned relationships to generate one or more actions in response to input of the user data associated with the user; selecting a first action of the one or more actions; and automatically executing the first action.
    Type: Application
    Filed: November 22, 2022
    Publication date: May 23, 2024
    Applicant: Capital One Services, LLC
    Inventors: Jennifer KWOK, Tania Cruz MORALES, Sara Rose BRODSKY, Abhay DONTHI, Joshua EDWARDS, Jason ZWIERZYNSKI
  • Publication number: 20240135381
    Abstract: Systems and methods for external account authentication are disclosed herein. They include receiving a call to pair the external account with a secure account, extracting external data from the external account, the external data corresponding to external account content, providing user activity data from the secure account as an input to an authentication machine learning model, providing the external data as an input to the authentication machine learning model, the authentication machine learning model configured to output a certainty level that the external account is associated with a user of the secure account based on the external data and the activity data, receiving the certainty level from the authentication machine learning model, determining that the certainty level meets a certainty threshold, and pairing the external account with the secure account based on determining that the certainty level meets the certainty threshold.
    Type: Application
    Filed: October 23, 2022
    Publication date: April 25, 2024
    Applicant: Capital One Services, LLC
    Inventors: Jennifer KWOK, Sara Rose BRODSKY, Jason ZWIERZYNSKI, Joshua EDWARDS, Abhay DONTHI, Tania Cruz MORALES
  • Publication number: 20240056511
    Abstract: Systems and methods for detecting and repairing loss of a primary digital communication channel may include a server and a user device. The server may be configured to send a push notification to an application of the user device over a network, receive, in response to the sending of the push notification, push notification status data, apply a predictive model to determine whether the primary digital communication channel has failed based on the push notification and the push notification status data; and transmit, upon a determination that the primary digital communication channel has failed, a communication to the user over one or more alternative digital communication channels.
    Type: Application
    Filed: August 15, 2022
    Publication date: February 15, 2024
    Inventors: Jason ZWIERZYNSKI, Sara Rose BRODSKY, Jennifer KWOK, Joshua EDWARDS, Abhay DONTHI, Tania CRUZ MORALES
  • Publication number: 20240036928
    Abstract: Embodiments described herein reduce resource insufficiency of a resource source despite inconsistent resource accumulation at the resource source. For example, a request frequency may be determined to define times at which the resource source is predicted to be sufficient despite the inconsistent accumulation or influx. In one use case, with respect to a distributed computing environment having computing resource source(s)/pool(s), a requesting system may identify a machine learning model trained to generate predictions for a resource source at which inconsistent resource accumulation occurs. The system may obtain accumulation data that describes accumulation events at which resources were made available at the resource source.
    Type: Application
    Filed: July 26, 2022
    Publication date: February 1, 2024
    Applicant: Capital One Services, LLC
    Inventors: Abhay DONTHI, Tania CRUZ MORALES, Jason ZWIERZYNSKI, Joshua EDWARDS, Jennifer KWOK, Sara Rose BRODSKY
  • Publication number: 20230388403
    Abstract: Methods and systems are disclosed herein for using one or more machine learning models to determine whether a user is expected to complete a task or action by a deadline. The one or more machine learning models may be trained and/or used to recommend a communication protocol for sending a reminder to the user such that the user is predicted to be more likely to complete an action by the action's deadline. A computing system may use the one or more machine learning models to generate a recommendation for type of reminder to send, for example, if it is predicted that the user is not expected to complete the task by the deadline. A computing system may determine the message to send, the communication protocol to use, and/or the time to send the message.
    Type: Application
    Filed: August 7, 2023
    Publication date: November 30, 2023
    Applicant: Capital One Services, LLC
    Inventors: Sara BRODSKY, Jennifer KWOK, Tania CRUZ MORALES, Joshua EDWARDS, Abhay DONTHI, Jason ZWIERZYNSKI
  • Patent number: 11756035
    Abstract: Systems and methods for confirming and/or updating account information are disclosed. The systems and methods may calculate relocation scores based on transaction data and device location data. The relocation scores may be based on locations of the transactions and/or locations of a user device beyond a registered customer address. A relocation score can be calculated based on a quantity of transactions having transaction locations beyond a first predetermined distance from the customer address as determined by transaction location identifiers. A relocation score can be calculated based on an elapsed duration of time since a customer transaction was completed within the first predetermined distance from the customer address.
    Type: Grant
    Filed: October 27, 2021
    Date of Patent: September 12, 2023
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Sara Rose Brodsky, Abhay Donthi, Joshua Edwards, Jennifer Kwok, Tania Cruz Morales, Jason Zwierzynski
  • Patent number: 11750731
    Abstract: Methods and systems are disclosed herein for using one or more machine learning models to determine whether a user is expected to complete a task or action by a deadline. The one or more machine learning models may be trained and/or used to recommend a communication protocol for sending a reminder to the user such that the user is predicted to be more likely to complete an action by the action's deadline. A computing system may use the one or more machine learning models to generate a recommendation for type of reminder to send, for example, if it is predicted that the user is not expected to complete the task by the deadline. A computing system may determine the message to send, the communication protocol to use, and/or the time to send the message.
    Type: Grant
    Filed: May 17, 2021
    Date of Patent: September 5, 2023
    Assignee: Capital One Services, LLC
    Inventors: Sara Brodsky, Jennifer Kwok, Tania Cruz Morales, Joshua Edwards, Abhay Donthi, Jason Zwierzynski
  • Publication number: 20230128845
    Abstract: Systems and methods for confirming and/or updating account information are disclosed. The systems and methods may calculate relocation scores based on transaction data and device location data. The relocation scores may be based on locations of the transactions and/or locations of a user device beyond a registered customer address. A relocation score can be calculated based on a quantity of transactions having transaction locations beyond a first predetermined distance from the customer address as determined by transaction location identifiers. A relocation score can be calculated based on an elapsed duration of time since a customer transaction was completed within the first predetermined distance from the customer address.
    Type: Application
    Filed: October 27, 2021
    Publication date: April 27, 2023
    Inventors: Sara Rose Brodsky, Abhay Donthi, Joshua Edwards, Jennifer Kwok, Tania Cruz Morales, Jason Zwierzynski
  • Publication number: 20220368789
    Abstract: Methods and systems are disclosed herein for using one or more machine learning models to determine whether a user is expected to complete a task or action by a deadline. The one or more machine learning models may be trained and/or used to recommend a communication protocol for sending a reminder to the user such that the user is predicted to be more likely to complete an action by the action's deadline. A computing system may use the one or more machine learning models to generate a recommendation for type of reminder to send, for example, if it is predicted that the user is not expected to complete the task by the deadline. A computing system may determine the message to send, the communication protocol to use, and/or the time to send the message.
    Type: Application
    Filed: May 17, 2021
    Publication date: November 17, 2022
    Applicant: Capital One Services, LLC
    Inventors: Sara BRODSKY, Jennifer KWOK, Tania CRUZ MORALES, Joshua EDWARDS, Abhay DONTHI, Jason ZWIERZYNSKI