Patents by Inventor Jatin PURI

Jatin PURI has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Recommender and remediation system for enterprise service management
    Patent number: 11468235
    Abstract: A system and method for automatically and algorithmically resolving service tickets through the utilization of historical solution data obtained from multiple sources. The system and method are optionally capable of providing and executing a BOT capable of implementing one or solutions based on the automatic and algorithmic recommendation of a solution to resolve the service ticket(s).
    Type: Grant
    Filed: January 20, 2020
    Date of Patent: October 11, 2022
    Assignee: BayesTree Intelligence Pvt Ltd.
    Inventors: Partha Pratim Ghosh, Girish Koppar, Avijit Biswas, Jatin Puri, Nabarun Mondal
  • METHOD OF AUTOMATICALLY ASSIGNING A CLASSIFICATION
    Publication number: 20210365810
    Abstract: A method for improving the resolution of queries tickets through the utilization of historical solution data obtained from multiple sources is provided. The method offers a methodology for automatically classifying the query, for faster retrieval of potential answers to said query, by performing a variety of similarity calculations to yield a probability of the most likely class the query is in.
    Type: Application
    Filed: July 11, 2020
    Publication date: November 25, 2021
    Applicant: BayesTree Intelligence Pvt Ltd.
    Inventors: Partha Pratim GHOSH, Jatin PURI, Vijay GIRI, Girish KOPPAR, Avijit BISWAS
  • RECOMMENDER AND REMEDIATION SYSTEM FOR ENTERPRISE SERVICE MANAGEMENT
    Publication number: 20210342536
    Abstract: A system and method for automatically and algorithmically resolving service tickets through the utilization of historical solution data obtained from multiple sources. The system and method are optionally capable of providing and executing a BOT capable of implementing one or solutions based on the automatic and algorithmic recommendation of a solution to resolve the service ticket(s).
    Type: Application
    Filed: January 20, 2020
    Publication date: November 4, 2021
    Applicant: BayesTree Intelligence Pvt Ltd.
    Inventors: Partha Pratim GHOSH, Girish KOPPAR, Avijit BISWAS, Jatin PURI, Nabarun MONDAL