Abstract: A management server measures network activity of user devices to determine activities of the users associated with each user device. The management server generates digital model personas corresponding to the users based on one or more activities of the user. The management server clusters the digital model personas to generate user groups based on similar activities, and compares a first digital model persona from a first user with at least one second digital model persona.

Abstract: A network management system tests the availability of a network resource before a user performs a task with the network resource. The system measures network activity of a user performing one or more tasks. The network activity includes communication between a user device of the user and each network resource associated with a corresponding task performed by the user. The system also generates a digital model persona of the user based on the tasks performed by the user, and determines a schedule of the tasks performed the user. Each particular task is associated with a corresponding execution time for the user. The system further configures the digital model persona to test the network resource associated with each corresponding task at a testing time that is a predetermined length of time prior to the execution time for the user.

Abstract: A computer executed process for mimicking human dialog, referred to herein as a “humanoid” or “humanoid process software,” can be configured to participate in multi-parry conversations. The humanoid can monitor electronic communications in a conversation involving the humanoid and at least one other party. The humanoid can model the electronic communications by uniquely identifying each of the electronic communications as a stream of data. For example, the data can be labeled and sorted in a database and/or arranged in a nodal graph representation. The humanoid can participate in the conversation based on the modeling.

Abstract: A meeting system facilitates spontaneous social encounter between users with a meeting server. The meeting server obtains calendar data, user preferences, and an organization chart associated with each user of a plurality of users. The meeting server selects a first user and a second user for a social encounter based on the calendar data, user preferences, and roles in the organization chart. The meeting server prompts a first user device associated with the first user, and a second user device associated with the second user, for a social encounter. Responsive to obtaining acceptances from the first user and the second user, the meeting server facilitates the social encounter between the first user and the second user.

Abstract: A computer executed process for mimicking human dialog, referred to herein as a “humanoid” or “humanoid process software,” can be configured to participate in multi-party conversations. The humanoid can monitor electronic communications in a conversation involving the humanoid and at least one other party. The humanoid can model the electronic communications by uniquely identifying each of the electronic communications as a stream of data. For example, the data can be labeled and sorted in a database and/or arranged in a nodal graph representation. The humanoid can participate in the conversation based on the modeling.

Abstract: This disclosure describes techniques for diagnosing a presence or malfunction of a network node. In an example method, a first network node receives an indication of a diagnostic transmission originating from a second network node. The second network node further receives a forwarded transmission corresponding to the diagnostic transmission. The first network node diagnoses at least one of a presence or a malfunction of an intermediary node between the first network node and the second network node based on at least one of the indications of the diagnostic transmission or the forwarded transmission.

Abstract: In one embodiment, an issue analysis service obtains telemetry data from a plurality of devices in a network across a plurality of time intervals. The service detects a failure event in which a device in the network is in a failure state. The service clusters the telemetry data obtained prior to the failure event into rounds according to time intervals in which the telemetry data was collected. Each round corresponds to a particular time interval. The service applies a machine learning-based classifier to each one of the rounds of clustered telemetry data to identify one or more common traits appearing in the telemetry data for each round. The service generates a trait change report indicating a change in the one or more common traits appearing in the telemetry data across the rounds leading up to the failure event.

Abstract: A network management station is configured to test a computer network through digital model personas. The network management station obtains network behavior data corresponding to user(s) of the computer network and generates digital model(s) based on the network behavior. The network management station deploys a first digital model persona based on a first digital model among the generated digital models. The first digital model persona operates at a first network location to test the computer network.

Abstract: In one embodiment, an issue analysis service obtains telemetry data from a plurality of devices in a network across a plurality of time intervals. The service detects a failure event in which a device in the network is in a failure state. The service clusters the telemetry data obtained prior to the failure event into rounds according to time intervals in which the telemetry data was collected. Each round corresponds to a particular time interval. The service applies a machine learning-based classifier to each one of the rounds of clustered telemetry data to identify one or more common traits appearing in the telemetry data for each round. The service generates a trait change report indicating a change in the one or more common traits appearing in the telemetry data across the rounds leading up to the failure event.

Abstract: This disclosure describes techniques for providing notifications about events that occur during an online meeting. For instance, a system may establish an online meeting, such as a video conferencing meeting, for users. While in the meeting, a first user may view video of a second user and determine that the second user is experiencing an emergency event. As such, a user device of the first user may receive an input indicating that the emergency event is occurring with the second user. The system may receive the indication from the user device and verify that the emergency event is occurring. Additionally, the system may then send a notification to emergency personnel that indicates at least that the emergency event is occurring and a location of the second user. Furthermore, the system may send notification(s) to contact(s) associated with the second user that indicate at least that the emergency event is occurring.

Abstract: Systems and methods are described herein for logging system events within an electronic machine using an event log structured as a collection of tree-like cause and effect graphs. An event to be logged may be received. A new event node may be created within the event log for the received event. One or more existing event nodes within the event log may be identified as having possibly caused the received event. One or more causal links may be created within the event log between the new event node and the one or more identified existing event nodes. The new event node may be stored as an unattached root node in response to not identifying an existing event node that may have caused the received event.

Abstract: A virtual collaboration system provides communication between a plurality of participants via a collaboration session that includes a corresponding plurality of participant devices. The collaboration session facilitates communication between the participant devices via a plurality of communication channels over which the participants communicate. For example, in some embodiments, the channels include one or more of a video channel, audio channel, or document sharing channel. A participant designates in which of the plurality of channels they will participate, and the designations are communicated to other participants. This provides a broader understanding of each participant's circumstances and ability to engage across the different channels with the plurality of participants.

Abstract: This disclosure describes techniques for providing notifications about events that occur during an online meeting. For instance, a system may establish an online meeting, such as a video conferencing meeting, for users. While in the meeting, a first user may view video of a second user and determine that the second user is experiencing an emergency event. As such, a user device of the first user may receive an input indicating that the emergency event is occurring with the second user. The system may receive the indication from the user device and verify that the emergency event is occurring. Additionally, the system may then send a notification to emergency personnel that indicates at least that the emergency event is occurring and a location of the second user. Furthermore, the system may send notification(s) to contact(s) associated with the second user that indicate at least that the emergency event is occurring.

Abstract: A meeting system facilitates spontaneous social encounter between users with a meeting server. The meeting server obtains calendar data, user preferences, and an organization chart associated with each user of a plurality of users. The meeting server selects a first user and a second user for a social encounter based on the calendar data, user preferences, and roles in the organization chart. The meeting server prompts a first user device associated with the first user, and a second user device associated with the second user, for a social encounter. Responsive to obtaining acceptances from the first user and the second user, the meeting server facilitates the social encounter between the first user and the second user.

Abstract: A virtual collaboration system provides communication between a plurality of participants via a collaboration session that includes a corresponding plurality of participant devices. The collaboration session facilitates communication between the participant devices via a plurality of communication channels over which the participants communicate. For example, in some embodiments, the channels include one or more of a video channel, audio channel, or document sharing channel. A participant designates in which of the plurality of channels they will participate, and the designations are communicated to other participants. This provides a broader understanding of each participant's circumstances and ability to engage across the different channels with the plurality of participants.

Abstract: A meeting system facilitates spontaneous social encounter between users with a meeting server. The meeting server obtains calendar data and user preferences associated with each user of a plurality of users. The meeting server also prompts a first user device associated with a first user, and a second user device associated with a second user, for a social encounter based on the calendar data and the user preferences. Responsive to obtaining acceptances from the first user and the second user, the meeting server facilitates the social encounter between the first user and the second user.

Abstract: A support server identifies and closes a gap in the coverage of existing Intellectual Capital (IC) modules. The support server obtains issue data from support cases including issue description data, diagnostic data, and resolution data for a particular support case. The support server separates the support cases into issue groups based on a similarity in the issue data. The support server associates a relevant IC module with one or more covered issue groups among the issue groups based on a majority of the support cases in the one or more issue groups including an indication of the relevant IC module in the issue data. The support server selects an uncovered issue group from the issue groups other than the one or more covered issue groups, and determines a new IC module to resolve support cases in the uncovered issue group.

Abstract: A computer executed process can be configured to identify a network traffic flow of a source network device. The process can select a traffic fidelity rate from a plurality of traffic fidelity rates for sending information regarding the network traffic flow to a digital twin device corresponding to the source network device. The process can transmit the information regarding the network traffic flow to the digital twin device according to the traffic fidelity rate. The digital twin device can be configured to replicate at least one operation of the source network device with respect to the network traffic flow.

Abstract: Systems and methods are described herein for logging system events within an electronic machine using an event log structured as a collection of tree-like cause and effect graphs. An event to be logged may be received. A new event node may be created within the event log for the received event. One or more existing event nodes within the event log may be identified as having possibly caused the received event. One or more causal links may be created within the event log between the new event node and the one or more identified existing event nodes. The new event node may be stored as an unattached root node in response to not identifying an existing event node that may have caused the received event.

Abstract: A virtual collaboration system provides communication between a plurality of participants via a collaboration session that includes a corresponding plurality of participant devices. The collaboration session facilitates communication between the participant devices via a plurality of communication channels over which the participants communicate. For example, in some embodiments, the channels include one or more of a video channel, audio channel, or document sharing channel. A participant designates in which of the plurality of channels they will participate, and the designations are communicated to other participants. This provides a broader understanding of each participant's circumstances and ability to engage across the different channels with the plurality of participants.