Abstract: Methods and Systems for distributing and installing a digital certificate are provided. In this method, an object stored in a secure local network is associated with a proxy server. The object is presented by the proxy server to a remote server through a controlled access point in the secure local network to request a new digital certificate. The object includes the request for the new digital certificate, validity scope information; and an address associated with the controlled access point.

Abstract: In a computer communication network, affinity between a client and server is established dynamically. The client desiring affinity sends a request to establish affinity to an available server. The server can then respond by sending the client a redirect to an elected server, with which the client already has affinity. If there is no such elected server, the server establishes affinity between itself and the client.

Abstract: Methods and Systems for distributing and installing a digital certificate are provided. In this method, an object stored in a secure local network is associated with a proxy server. The object is presented by the proxy server to a remote server through a controlled access point in the secure local network to request a new digital certificate. The object includes the request for the new digital certificate, validity scope information; and an address associated with the controlled access point.

Abstract: A method for distributing and installing a digital certificate is provided. In this method, an object is accessed. The object is used for requesting a new digital certificate from a remote server. The object comprises a request for the new digital certificate, validity scope information, and an address associated with a controlled access point through which the object is transmitted when requesting the new digital certificate. Thereafter, the object is sent to the remote server on a communication path that includes the controlled access point. Subsequently, the new digital certificate is received from the remote server after the remote server verifies the validity scope information and verifies that the object was transmitted through the address associated with the controlled access point.

Abstract: A remote services architecture which includes a remote services proxy, an intermediate mid level manager, an applications mid level manager, and an application server coupled to the remote services proxy. The remote services proxy provides communications flow management. The intermediate mid level manager provides data queue management, transaction integrity and redundancy. The intermediate mid level manager is scalable to a customer location or a service provider location based upon the needs of the customer. The applications mid level manager provides data normalization and integration with a mail server data flow. The application server provides persistent storage of remote services infrastructure information.

Abstract: A method involving enqueuing, according to a policy associated with an offering, a document in a queue for delivery to a first document endpoint; transmitting the document to the first document endpoint; retaining a copy of the document and marking the copy to indicate transmission of the document; and upon receipt of an indication, unmarking the copy of the document using the processor; and transmitting the copy to a second document endpoint.

Abstract: A quality of service policy for one or more documents for transmission from the local storage to one or more end points for said documents through a communication system is retrieved from a remote registry associated with an offering, and said documents are enqueued according to said quality of service policy. In some cases, the registry may be co-hosted with at least one of the document end points. The quality of service policy may be derived from a transport policy for said one or more documents, and may even be such as to not specify a quality of service for delivery of some or all of the documents. In some cases, XML documents may be used to set forth the quality of service policies.

Abstract: Methods and systems for effecting cleanup and other policies for queues and similar data stores, which policies account for preferences of consumers of the data so stored. Queuing policies for local storage of one or more documents for transmission from the local storage to one or more end points for said documents are retrieved from a remote registry. Upon such retrieval, the documents are enqueued according to the queuing policies, unless, prior to such enqueuing the queues into which the documents are to be placed require creation or clean-up, for example according to one or more queue quota policies. In some cases, the documents are queued according to associated qualities of service to be accorded to delivery of said documents. Such qualities of service may be specified in the queuing policy.

Abstract: The invention relates to a remote services communication module which includes: a communication protocol and a communication encryption module. The communication protocol module provides support for an application level protocol used in a remote services system. The communication encryption module supports plug-in encryption modules.

Abstract: The invention relates to an apparatus for interfacing between a plurality of service modules and a remote services system which includes a service module application program interface. The service module application program interface provides an interface between the plurality of service modules and a remote services infrastructure. The service module application program interface is distributed within the remote services infrastructure.

Abstract: A quality of service policy for one or more documents for transmission from the local storage to one or more end points for said documents through a communication system is retrieved from a remote registry associated with an offering, and said documents are enqueued according to said quality of service policy. In some cases, the registry may be co-hosted with at least one of the document end points. The quality of service policy may be derived from a transport policy for said one or more documents, and may even be such as to not specify a quality of service for delivery of some or all of the documents. In some cases, XML documents may be used to set forth the quality of service policies.

Abstract: Documents are restored at a remote data storage location from a local data storage location, the one or more documents having been previously transmitted from the local data storage location to the remote data storage location through a communication system accessible by a number of offerings and according to document delivery customizations for the communication system associated with one of the offerings. Parameters defining those customizations are obtained from a registry associated with the one of the offerings, such registry as may be hosted at the remote data storage location. Prior to so restoring the one or more documents, those documents may be designated as not having previously been transmitted to the remote data storage location. In this way the same transmission policies/procedures as specified by the offering-specific customizations may be likewise used for the restoration procedures.

Abstract: A transport policy for one or more documents for transmission from a local storage to one or more end points for said documents is retrieved from a remote registry associated with an offering. Thereafter the documents are transmitted according to the transport policy. The registry may be co-hosted with at least one of the document end points. Prior to transmission, the documents may be enqueued, for example in queues corresponding to various qualities of service policies for delivery of said documents. The qualities of service policies may be likewise retrieved from the remote registry. The documents are preferably, but need not be, transmitted in message envelopes determined by the transport policy.

Abstract: Methods and systems for effecting cleanup and other policies for queues and similar data stores, which policies account for preferences of consumers of the data so stored. Queuing policies for local storage of one or more documents for transmission from the local storage to one or more end points for said documents are retrieved from a remote registry. Upon such retrieval, the documents are enqueued according to the queuing policies, unless, prior to such enqueuing the queues into which the documents are to be placed require creation or clean-up, for example according to one or more queue quota policies. In some cases, the documents are queued according to associated qualities of service to be accorded to delivery of said documents. Such qualities of service may be specified in the queuing policy.

Abstract: In a computer communication network, affinity between a client and server is established dynamically. The client desiring affinity sends a request to establish affinity to an available server. The server can then respond by sending the client a redirect to an elected server, with which the client already has affinity. If there is no such elected server, the server establishes affinity between itself and the client.

Abstract: The system for managing bandwidth in a remote services system provides an infrastructure that enables a customer to control bandwidth utilization in accordance with specified network performance criteria. The architecture is broadly comprised of a bandwidth management system that operates in conjunction with aggregation Mid-level Manager and application Mid-level Managers controlled by the service provider. The customer deployment can be implemented using a single proxy or a plurality of proxies. Customer access to system resources is controlled by a service provider web-access portal controlled by the service provider.

Abstract: The system for prioritizing data flow in a low bandwidth environment provides an infrastructure for ensuring that urgent data, such as messages, can be rapidly communicated to system components while also ensuring that the system bandwidth is optimized to accommodate the transfer of larger, less urgent data files. The architecture is broadly comprised of a bandwidth management system that operates in conjunction with aggregation Mid-level Manager and application Mid-level Managers controlled by the service provider. The customer deployment can be implemented using a single proxy or a plurality of proxies. Customer access to system resources is controlled by a service provider web-access portal controlled by the service provider.

Abstract: A remote services architecture which includes a remote services proxy, an intermediate mid level manager, an applications mid level manager, and an application server coupled to the remote services proxy. The remote services proxy provides communications flow management. The intermediate mid level manager provides data queue management, transaction integrity and redundancy. The intermediate mid level manager is scalable to a customer location or a service provider location based upon the needs of the customer. The applications mid level manager provides data normalization and integration with a mail server data flow. The application server provides persistent storage of remote services infrastructure information.

Abstract: The system for managing bandwidth in a remote services system provides an infrastructure that enables a customer to control bandwidth utilization in accordance with specified network performance criteria. The architecture is broadly comprised of a bandwidth management system that operates in conjunction with aggregation Mid-level Manager and application Mid-level Managers controlled by the service provider. The customer deployment can be implemented using a single proxy or a plurality of proxies. Customer access to system resources is controlled by a service provider web-access portal controlled by the service provider.

Abstract: The invention relates to an apparatus for interfacing between a plurality of service modules and a remote services system which includes a service module application program interface. The service module application program interface provides an interface between the plurality of service modules and a remote services infrastructure. The service module application program interface is distributed within the remote services infrastructure.