Abstract: A method for machine learning based database management is provided. The method may include training a machine learning model to detect an anomaly that is present and/or developing in a database system. The anomaly in the database system may be detected by at least processing, with a trained machine learning model, one or more performance metrics for the database system. In response to detecting the presence of the anomaly at the database system, one or more remedial actions may be determined for correcting and/or preventing the anomaly at the database system. The one or more remedial actions may further be sent to a database management system associated with the database system. Related systems and articles of manufacture are also provided.

Abstract: A method for machine learning based database management is provided. The method may include training a machine learning model to detect an anomaly that is present and/or developing in a database system. The anomaly in the database system may be detected by at least processing, with a trained machine learning model, one or more performance metrics for the database system. In response to detecting the presence of the anomaly at the database system, one or more remedial actions may be determined for correcting and/or preventing the anomaly at the database system. The one or more remedial actions may further be sent to a database management system associated with the database system. Related systems and articles of manufacture are also provided.

Abstract: A search middleware may be used to receive search requests regarding a software incident associated with a software application. The search requests may be populated with attribute values determined based on context data associated with the software application and collected in association with the software incident. The search requests may be dispatched to a subset of a plurality of solution repositories, even if the solution repositories have different interfaces and/or search technologies. The resulting solution documents retrieved from the solution repositories may be compiled for presentation on a solution search interface.

Abstract: A search middleware may be used to receive search requests regarding a software incident associated with a software application. The search requests may be populated with attribute values determined based on context data associated with the software application and collected in association with the software incident. The search requests may be dispatched to a subset of a plurality of solution repositories, even if the solution repositories have different interfaces and/or search technologies. The resulting solution documents retrieved from the solution repositories may be compiled for presentation on a solution search interface.

Abstract: A search middleware may be used to receive search requests regarding a software incident associated with a software application. The search requests may be populated with attribute values determined based on context data associated with the software application and collected in association with the software incident. The search requests may be dispatched to a subset of a plurality of solution repositories, even if the solution repositories have different interfaces and/or search technologies. The resulting solution documents retrieved from the solution repositories may be compiled for presentation on a solution search interface.

Abstract: A context analyzer may be configured to receive, from a software support system associated with a software application associated with multiple architectural layers, an incident report associated with a software incident of the software application. The incident report may include context information associated with the software application at the time of the software incident, the context information being received from a plurality of context providers. An incident model generator may be configured to determine, from parsed context information output by a first context parser and a second context parser, a plurality of entities and links therebetween associated with the software application, and configured to display an incident model that includes the entities and the links and that provides access to the parsed context information on an entity-specific basis.

Abstract: A search middleware may be used to receive search requests regarding a software incident associated with a software application. The search requests may be populated with attribute values determined based on context data associated with the software application and collected in association with the software incident. The search requests may be dispatched to a subset of a plurality of solution repositories, even if the solution repositories have different interfaces and/or search technologies. The resulting solution documents retrieved from the solution repositories may be compiled for presentation on a solution search interface.

Abstract: A context analyzer may be configured to receive, from a software support system associated with a software application associated with multiple architectural layers, an incident report associated with a software incident of the software application. The incident report may include context information associated with the software application at the time of the software incident, the context information being received from a plurality of context providers. An incident model generator may be configured to determine, from parsed context information output by a first context parser and a second context parser, a plurality of entities and links therebetween associated with the software application, and configured to display an incident model that includes the entities and the links and that provides access to the parsed context information on an entity-specific basis.