Patents by Inventor Jeanine Walters
Jeanine Walters has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11144558Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.Type: GrantFiled: August 13, 2018Date of Patent: October 12, 2021Assignee: salesforce.com, inc.Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Publication number: 20180349385Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models.Type: ApplicationFiled: August 13, 2018Publication date: December 6, 2018Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Patent number: 10049137Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.Type: GrantFiled: April 30, 2013Date of Patent: August 14, 2018Assignee: salesforce.com, inc.Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Patent number: 9798813Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.Type: GrantFiled: July 18, 2014Date of Patent: October 24, 2017Assignee: SALESFORCE.COM, INC.Inventors: Jeanine Walters, Blake Whitlow Markham, Aditya Sesha Kuruganti, Joseph Ryan, Steven Tamm, Jason Winters
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Patent number: 9473443Abstract: A method for sharing an email in a multi-tenant database system is provided. The method receives, at one or more computer systems associated with the multi-tenant database system, the email from a first user; determines, at the one or more computer systems, a database object associated with the email; maps, at the one or more computer systems, the email to the associated database object; and provides viewing access to the email to a second user with access rights to the database object.Type: GrantFiled: April 20, 2015Date of Patent: October 18, 2016Assignee: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters
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Patent number: 9465847Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.Type: GrantFiled: August 17, 2012Date of Patent: October 11, 2016Assignee: salesforce.com, inc.Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Patent number: 9262452Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a storage model such that some portions of an email are available using one form of storage and some portions of the email are available using another form of storage. In various aspects, a storage model provides users with a better value of a multi-tenant database system as storage requirements may be satisfied while providing users access to email content.Type: GrantFiled: May 6, 2011Date of Patent: February 16, 2016Assignee: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters
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Patent number: 9135304Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.Type: GrantFiled: December 2, 2005Date of Patent: September 15, 2015Assignee: salesforce.com, inc.Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Publication number: 20150229599Abstract: A method for sharing an email in a multi-tenant database system is provided. The method receives, at one or more computer systems associated with the multi-tenant database system, the email from a first user; determines, at the one or more computer systems, a database object associated with the email; maps, at the one or more computer systems, the email to the associated database object; and provides viewing access to the email to a second user with access rights to the database object.Type: ApplicationFiled: April 20, 2015Publication date: August 13, 2015Applicant: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters
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Patent number: 9043303Abstract: A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.Type: GrantFiled: July 25, 2013Date of Patent: May 26, 2015Assignee: salesforce.com, Inc.Inventors: Pratima Arora, Jeanine Walters
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Patent number: 9037561Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.Type: GrantFiled: November 8, 2011Date of Patent: May 19, 2015Assignee: salesforce.com, inc.Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Publication number: 20150039600Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.Type: ApplicationFiled: July 18, 2014Publication date: February 5, 2015Applicant: SALESFORCE.COM, INC.Inventors: Jeanine Walters, Blake Markham, Aditya Sesha Kuruganti, Joseph Ryan, Steven Tamm, Jason Winters
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Methods and systems for performing email management customizations in a multi-tenant database system
Patent number: 8935193Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.Type: GrantFiled: May 6, 2011Date of Patent: January 13, 2015Assignee: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters -
Publication number: 20140025693Abstract: A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.Type: ApplicationFiled: July 25, 2013Publication date: January 23, 2014Applicant: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters
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Publication number: 20130246411Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and: or hierarchical user role models.Type: ApplicationFiled: April 30, 2013Publication date: September 19, 2013Applicant: salesforce.com, incInventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Patent number: 8521780Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.Type: GrantFiled: May 6, 2011Date of Patent: August 27, 2013Assignee: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters
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Publication number: 20130041912Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.Type: ApplicationFiled: May 6, 2011Publication date: February 14, 2013Applicant: salesforce.com, incInventors: Pratima Arora, Jeanine Walters
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Publication number: 20120310931Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models.Type: ApplicationFiled: August 17, 2012Publication date: December 6, 2012Applicant: SALESFORCE.COM, INC.Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
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Publication number: 20120179762Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a storage model such that some portions of an email are available using one form of storage and some portions of the email are available using another form of storage. In various aspects, a storage model provides users with a better value of a multi-tenant database system as storage requirements may be satisfied while providing users access to email content.Type: ApplicationFiled: May 6, 2011Publication date: July 12, 2012Applicant: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters
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METHODS AND SYSTEMS FOR PERFORMING EMAIL MANAGEMENT CUSTOMIZATIONS IN A MULTI-TENANT DATABASE SYSTEM
Publication number: 20120089550Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.Type: ApplicationFiled: May 6, 2011Publication date: April 12, 2012Applicant: salesforce.com, inc.Inventors: Pratima Arora, Jeanine Walters