Patents by Inventor Jeanine Walters

Jeanine Walters has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11144558
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
    Type: Grant
    Filed: August 13, 2018
    Date of Patent: October 12, 2021
    Assignee: salesforce.com, inc.
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Publication number: 20180349385
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models.
    Type: Application
    Filed: August 13, 2018
    Publication date: December 6, 2018
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Patent number: 10049137
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
    Type: Grant
    Filed: April 30, 2013
    Date of Patent: August 14, 2018
    Assignee: salesforce.com, inc.
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Patent number: 9798813
    Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
    Type: Grant
    Filed: July 18, 2014
    Date of Patent: October 24, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Jeanine Walters, Blake Whitlow Markham, Aditya Sesha Kuruganti, Joseph Ryan, Steven Tamm, Jason Winters
  • Patent number: 9473443
    Abstract: A method for sharing an email in a multi-tenant database system is provided. The method receives, at one or more computer systems associated with the multi-tenant database system, the email from a first user; determines, at the one or more computer systems, a database object associated with the email; maps, at the one or more computer systems, the email to the associated database object; and provides viewing access to the email to a second user with access rights to the database object.
    Type: Grant
    Filed: April 20, 2015
    Date of Patent: October 18, 2016
    Assignee: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Patent number: 9465847
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
    Type: Grant
    Filed: August 17, 2012
    Date of Patent: October 11, 2016
    Assignee: salesforce.com, inc.
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Patent number: 9262452
    Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a storage model such that some portions of an email are available using one form of storage and some portions of the email are available using another form of storage. In various aspects, a storage model provides users with a better value of a multi-tenant database system as storage requirements may be satisfied while providing users access to email content.
    Type: Grant
    Filed: May 6, 2011
    Date of Patent: February 16, 2016
    Assignee: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Patent number: 9135304
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
    Type: Grant
    Filed: December 2, 2005
    Date of Patent: September 15, 2015
    Assignee: salesforce.com, inc.
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Publication number: 20150229599
    Abstract: A method for sharing an email in a multi-tenant database system is provided. The method receives, at one or more computer systems associated with the multi-tenant database system, the email from a first user; determines, at the one or more computer systems, a database object associated with the email; maps, at the one or more computer systems, the email to the associated database object; and provides viewing access to the email to a second user with access rights to the database object.
    Type: Application
    Filed: April 20, 2015
    Publication date: August 13, 2015
    Applicant: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Patent number: 9043303
    Abstract: A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.
    Type: Grant
    Filed: July 25, 2013
    Date of Patent: May 26, 2015
    Assignee: salesforce.com, Inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Patent number: 9037561
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
    Type: Grant
    Filed: November 8, 2011
    Date of Patent: May 19, 2015
    Assignee: salesforce.com, inc.
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Publication number: 20150039600
    Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
    Type: Application
    Filed: July 18, 2014
    Publication date: February 5, 2015
    Applicant: SALESFORCE.COM, INC.
    Inventors: Jeanine Walters, Blake Markham, Aditya Sesha Kuruganti, Joseph Ryan, Steven Tamm, Jason Winters
  • Patent number: 8935193
    Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.
    Type: Grant
    Filed: May 6, 2011
    Date of Patent: January 13, 2015
    Assignee: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Publication number: 20140025693
    Abstract: A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.
    Type: Application
    Filed: July 25, 2013
    Publication date: January 23, 2014
    Applicant: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Publication number: 20130246411
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and: or hierarchical user role models.
    Type: Application
    Filed: April 30, 2013
    Publication date: September 19, 2013
    Applicant: salesforce.com, inc
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Patent number: 8521780
    Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.
    Type: Grant
    Filed: May 6, 2011
    Date of Patent: August 27, 2013
    Assignee: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Publication number: 20130041912
    Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.
    Type: Application
    Filed: May 6, 2011
    Publication date: February 14, 2013
    Applicant: salesforce.com, inc
    Inventors: Pratima Arora, Jeanine Walters
  • Publication number: 20120310931
    Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models.
    Type: Application
    Filed: August 17, 2012
    Publication date: December 6, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventors: Kevin Oliver, Scott Hansma, Craig Weissman, Paul Nakada, Jeanine Walters
  • Publication number: 20120179762
    Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a storage model such that some portions of an email are available using one form of storage and some portions of the email are available using another form of storage. In various aspects, a storage model provides users with a better value of a multi-tenant database system as storage requirements may be satisfied while providing users access to email content.
    Type: Application
    Filed: May 6, 2011
    Publication date: July 12, 2012
    Applicant: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters
  • Publication number: 20120089550
    Abstract: An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.
    Type: Application
    Filed: May 6, 2011
    Publication date: April 12, 2012
    Applicant: salesforce.com, inc.
    Inventors: Pratima Arora, Jeanine Walters