Patents by Inventor Jebakumar Mathuram Santhosam Swvigaradoss

Jebakumar Mathuram Santhosam Swvigaradoss has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11836456
    Abstract: An embodiment may involve a database containing a first user profile that specifies a first preferred language of a first user and a second user profile that specifies a second preferred language of a second user. The embodiment may also involve one or more processors configured to: receive, from the first user and within a chat session, a first set of messages in the first preferred language; cause the first set of messages to be translated into the second preferred language; provide, to the second user and within the chat session, the first set of messages as translated; receive, from the second user and within the chat session, a second set of messages in the second preferred language; cause the second set of messages to be translated into the first preferred language; and provide, to the first user and within the chat session, the second set of messages as translated.
    Type: Grant
    Filed: December 19, 2022
    Date of Patent: December 5, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Samantha Santo, Jebakumar Mathuram Santhosam Swvigaradoss, Ankit Goel, Prashant Pandey, John Botica, Rajesh Voleti, Laxmi Prasanna Mustala, Rishabh Verma, Satya Sarika Sunkara
  • Patent number: 11734025
    Abstract: An embodiment includes storage containing configuration and operational data related to a managed network, an action configurator application, and an action execution application. The embodiment also includes one or more processors configured to: receive, by way of the action configurator application, a specification of an action type; receive, by way of the action configurator application, a specification of an input source for actions generated using the action type; receive, by way of the action configurator application, a specification of one or more target users and an output modality for the actions; receive, by way of the action configurator application, a specification of a condition that causes the actions to be generated; determine, that the condition has been satisfied; and cause the action execution application to execute the action generator on the input source, and produce an output for one of the target users by way of the output modality.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: August 22, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Jebakumar Mathuram Santhosam Swvigaradoss, Sarthak Jain, Sharfuddin Mohammed, Manjeet Singh, Sakshi Kataria
  • Patent number: 11694027
    Abstract: An example embodiment may involve a software application executable on computing devices of a remote network management platform containing a computational instance associated with a managed network. A text string may be received, and characters of the string may be categorized among a plurality of symbol script families. A respective likelihood of the string corresponding to each family may be determined, and a respective probability of the string being in each language of each given family may also be determined. The respective probabilities for the languages of each given family may be weighted by the likelihoods of the given family, and then weighted sums of the probabilities for each language may be computed. The maximum of the weighted sums may correspond to the language of the text string. The respective probabilities may be determined according to hybrid N-gram and word language models for each family.
    Type: Grant
    Filed: June 13, 2022
    Date of Patent: July 4, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Ankit Goel, Prashant Pandey, Jebakumar Mathuram Santhosam Swvigaradoss