Patents by Inventor Jeff Parsley

Jeff Parsley has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Apparatuses, Methods and Systems For Improved Call Center Training
    Publication number: 20160241713
    Abstract: The Apparatuses, Methods and Systems for Improved Call Center Training (“CallLab”) transforms recorded telephone call inputs and call operator screen displays via CallLab components into training outputs for use in generating a call training game and evaluating a trainee's performance during the call training game.
    Type: Application
    Filed: February 13, 2015
    Publication date: August 18, 2016
    Inventors: Ryan Alm, James Hill, Jeff Parsley