Abstract: Various embodiments provide an online returns management system for facilitating a carrier acquiring a credit amount due for transporting to a supplier one or more items. The system comprises one or more computer processors configured to: assign a tracking identifier to at least one return request, the tracking identifier being associated further with existing order data and being configured for tracking shipment of the one or more items; generate an electronic shipping label configured for use by at least one carrier to facilitate transport of the one or more items to the supplier. The computer processors are further configured to determine a transit status for the one or more items based upon received tracking data; and in response to delivery of the one or more items, generate one or more notifications of a credit amount due the carrier. Associated methods and computer program products are also provided.