Abstract: The ballistic system described in the present disclosure may be used in vehicle settings and by a user as a shield. The ballistic system may comprise a cover, a headrest hood, and an armor system. The ballistic system may include one or more attachment devices or straps. The ballistic system may include a handle and an accessory panel. A portion of the ballistic system may be installed in the seat back pocket of a car. The ballistic systems described herein may be deployed by a user.

Abstract: The ballistic system described in the present disclosure may be used in vehicle settings and by a user as a shield. The ballistic system may comprise a cover, a headrest hood, and an armor system. The ballistic system may include one or more attachment devices or straps. The ballistic system may include a handle and an accessory panel. A portion of the ballistic system may be installed in the seat back pocket of a car. The ballistic systems described herein may be deployed by a user.

Abstract: In one embodiment, a system and method is illustrated as including creating a visual script containing a component that includes at least one of a function component, a decisional component, a speak component, and a capture component, and converting the visual script to a computer script. Further, this system and method may include retrieving a computer script from a pre-populated database, the computer script containing at least one component and being formatted using a language including at least one of an IVR-XML and a character delimited flat file, and generating training data using the computer script, the training data formatted as a linear computer script.

Abstract: In one embodiment, a system and method is illustrated as including generating log information relating to a telephone call, the log information including a number called and a value representing the duration of the telephone call, retrieving script information relating a computer script from a database, the script information including an identifier for the computer script, and an identifier for a component contained in the script, and storing the log information and script information into an On Line Analytic Processing (OLAP) database.