Abstract: An embodiment of the present invention is directed to a system and method for self-learning a floorplan layout. An embodiment of the present invention is directed to implementing a camera system in a location to learn, create and maintain changes to a current floor plan. The camera system may include multiple cameras positioned at strategic locations throughout a defined area. An embodiment of the present invention may determine direction and velocity of an individual's path of travel. Over a period of time, an embodiment of the present invention may systematically create, maintain and update the floor plan. The location may include various areas, including branch locations, banks, merchants, restaurants, office space, entrance way (e.g., lobby), common areas, defined area within a public space or an outdoor space, etc.

Abstract: The invention relates to a virtual banking assistant that provides an overall awareness for a particular customer. The virtual banking assistant system may observe the customer to identify customer intent and context. For example, the virtual banking assistant system may observe the customer's interactions and listen to conversations. The virtual banking assistant may further access customer historical data, e.g., profile data, current account status, spending habits, late/penalties, fraud data, etc. In addition, recent customer activity may be identified.

Abstract: An embodiment of the present invention is directed to a system and method for self-learning a floorplan layout. An embodiment of the present invention is directed to implementing a camera system in a location to learn, create and maintain changes to a current floor plan. The camera system may include multiple cameras positioned at strategic locations throughout a defined area. An embodiment of the present invention may determine direction and velocity of an individual's path of travel. Over a period of time, an embodiment of the present invention may systematically create, maintain and update the floor plan. The location may include various areas, including branch locations, banks, merchants, restaurants, office space, entrance way (e.g., lobby), common areas, defined area within a public space or an outdoor space, etc.

Abstract: The invention relates to a financial device comprising a reader that receives a request from a mobile device associated with a user for user authentication; an interactive display that displays confirmation of the request from the mobile device; a processor that retrieves an authentication code from the request and processes the authentication code to identify the user and associated privileges and restrictions specific to the user and the request; and a transaction processor that receives a transaction request from the authenticated user and performs the requested transaction in accordance with the associated privileges and restrictions.

Abstract: Systems and methods for object recognition and association with an identity are disclosed. Systems and methods for object recognition and association with an identity are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for object recognition and association with an identity may include: (1) receiving, from a first image capture device at a facility, a first image or a video; (2) recognizing, in the first image or video, an individual having a physical characteristic and an object in proximity to the individual; (3) associating the physical characteristic and the object with the individual; and (4) storing the association in a database.

Abstract: Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box.

Abstract: The invention relates to a virtual banking assistant that provides an overall awareness for a particular customer: The virtual banking assistant system may observe the customer to identify customer intent and context. For example, the virtual banking assistant system may observe the customer's interactions and listen to conversations. The virtual banking assistant may further access customer historical data, e.g., profile data, current account status, spending habits, late/penalties, fraud data, etc. In addition, recent customer activity may be identified.

Abstract: Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box.

Abstract: Systems and methods of the present invention provide for electronic collaboration between at least two computing devices. The collaboration has a plurality of applications for scenarios requiring review and signing of documents. The collaboration may be based on a loose coupling of the computing devices and may enable a coordinated collaboration. An internet connection may be used to establish and conduct the collaboration. For example, the collaboration may be used to provide interaction between a financial institution and its representative and a customer. The collaboration may be used to review documents and information. Electronic signature capture capability may be provided. The system may be provide for active collaboration between the electronic devices with one device being able to monitor and view actions taken upon a second device. The collaboration and interaction may be extended to multiple electronic devices.

Abstract: Systems and methods for object recognition and association with an identity are disclosed. Systems and methods for object recognition and association with an identity are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for object recognition and association with an identity may include: (1) receiving, from a first image capture device at a facility, a first image or a video; (2) recognizing, in the first image or video, an individual having a physical characteristic and an object in proximity to the individual; (3) associating the physical characteristic and the object with the individual; and (4) storing the association in a database.

Abstract: Systems and methods for combined augmented and virtual reality are disclosed. According to one embodiment, in an electronic device comprising at least one computer processor, a method for presenting combined augmented and virtual reality may include: (1) receiving, from an image capture device, physical data representing a plurality of physical characteristics for a physical environment; (2) receiving augmented reality data comprising at least one virtual characteristic for the physical environment; (3) generating at least one mesh representing the physical data and the augmented reality data; and (4) providing the at least one mesh as a virtual reality for the physical environment.

Abstract: Systems and methods for providing an automated technical assistant agent are provided. In one embodiment, a method for providing an automated technical support agent may include: (1) receiving, from a computer application executed by electronic device, an electronic request to initiate an automated technical support agent; (2) communicating, to the electronic device, a first inquiry, and a plurality of first response options; (3) receiving, from the electronic device, a selection of one of the plurality of first response options; (4) determining a request for information based on the selected response option; (5) communicating, to the electronic device, the request for information; (6) receiving, from the electronic device, a response to the request for information; (7) determining, based on the selected first response option and the response to the request for information, a course of action; and (8) communicating the course of action to the electronic device.