Patents by Inventor Jeffrey Ellison Townsend

Jeffrey Ellison Townsend has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11914452
    Abstract: A user interface system is provided. At least one engine is provided to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information, determine common characteristics of events and produce clusters of events relating to the failure of errors in the managed infrastructure. Membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A situation room is coupled to or includes a dashboard display computer system and a data system, the display computer system configured to generate a dashboard display configured to display situations from the clustered events.
    Type: Grant
    Filed: January 27, 2017
    Date of Patent: February 27, 2024
    Assignee: Dell Products L.P.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 11888709
    Abstract: A user interface system has at least a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware which supports the flow and processing of information. The at least first engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure. Membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations are created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A display computer system generates a dashboard display that includes situations from clustered messages received from managed infrastructure.
    Type: Grant
    Filed: February 10, 2017
    Date of Patent: January 30, 2024
    Assignee: Dell Products L.P.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 10884835
    Abstract: A user interface system includes an extraction engine in communication with a managed infrastructure. The extraction engine in operation receives messages from the managed infrastructure and produces events that relate to the managed infrastructure and converts the events into words and subsets used to group the events into clusters that relate to failures or errors in the managed infrastructure includes managed infrastructure physical hardware. The managed infrastructure supports the flow and processing of information. A sigalizer engine includes one or more of an NMF engine, a k-means clustering engine and a topology proximity engine. The sigalizer engine determines one or more common steps from events and produces clusters relating to events. The sigalizer engine determines one or more common characteristics of events and produces clusters of events relating to the failure or errors in the managed infrastructure.
    Type: Grant
    Filed: February 24, 2017
    Date of Patent: January 5, 2021
    Assignee: Moogsoft Inc.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 10572277
    Abstract: A user interface system includes a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A situation room includes a user interface (UI) for decomposing events from managed infrastructures.
    Type: Grant
    Filed: February 13, 2017
    Date of Patent: February 25, 2020
    Assignee: Moogsoft, Inc.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 10554479
    Abstract: A user interface system includes a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A display computer system generates a dashboard display that includes situations from clustered messages received from managed infrastructure, the display computer system coupled to or included in a situation room coupled to the first and second engines.
    Type: Grant
    Filed: February 10, 2017
    Date of Patent: February 4, 2020
    Assignee: Moogsoft Inc.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 10489226
    Abstract: A user interface system is provided. A first engine receives message data from managed infrastructure that includes managed infrastructure physical hardware which supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations are created that are a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. An external connection adapter is coupled to the first and second engines and configured to provide access to one or more data fields within a file.
    Type: Grant
    Filed: January 27, 2017
    Date of Patent: November 26, 2019
    Assignee: Moogsoft Inc.
    Inventors: Philip Tee, Robert Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20170161133
    Abstract: A user interface system includes an extraction engine in communication with a managed infrastructure. The extraction engine in operation receives messages from the managed infrastructure and produces events that relate to the managed infrastructure and converts the events into words and subsets used to group the events into clusters that relate to failures or errors in the managed infrastructure includes managed infrastructure physical hardware. The managed infrastructure supports the flow and processing of information. A sigalizer engine includes one or more of an NMF engine, a k-means clustering engine and a topology proximity engine. The sigalizer engine determines one or more common steps from events and produces clusters relating to events. The sigalizer engine determines one or more common characteristics of events and produces clusters of events relating to the failure or errors in the managed infrastructure.
    Type: Application
    Filed: February 24, 2017
    Publication date: June 8, 2017
    Inventors: Philip Tee, Robert Duncan, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20170155538
    Abstract: A user interface system includes a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A display computer system generates a dashboard display that includes situations from clustered messages received from managed infrastructure, the display computer system coupled to or included in a situation room coupled to the first and second engines.
    Type: Application
    Filed: February 10, 2017
    Publication date: June 1, 2017
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20170155559
    Abstract: A user interface system has at least a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware which supports the flow and processing of information. The at least first engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure. Membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations are created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A display computer system generates a dashboard display that includes situations from clustered messages received from managed infrastructure.
    Type: Application
    Filed: February 10, 2017
    Publication date: June 1, 2017
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20170153904
    Abstract: A user interface system includes a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A situation room includes a user interface (UI) for decomposing events from managed infrastructures.
    Type: Application
    Filed: February 13, 2017
    Publication date: June 1, 2017
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20170141948
    Abstract: A user interface system is provided. At least one engine is provided to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information, determine common characteristics of events and produce clusters of events relating to the failure of errors in the managed infrastructure. Membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A situation room is coupled to or includes a dashboard display computer system and a data system, the display computer system configured to generate a dashboard display configured to display situations from the clustered events.
    Type: Application
    Filed: January 27, 2017
    Publication date: May 18, 2017
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20170141947
    Abstract: A user interface system is provided. A first engine receives message data from managed infrastructure that includes managed infrastructure physical hardware which supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations are created that are a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. An external connection adapter is coupled to the first and second engines and configured to provide access to one or more data fields within a file.
    Type: Application
    Filed: January 27, 2017
    Publication date: May 18, 2017
    Inventors: Philip Tee, Robert Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 9607074
    Abstract: A computer-implemented method is provided that is stored on computer readable non-transitory media. One or more data fields are accessed within a file. Accessed data field, are mapped mapping on a display computer system. The accessed one or more data fields are from one or more data sources that relate to alerts from clustering messages received from managed infrastructure. The mapping being performed based on a input of the alert summaries using a graphical user interface. Displayed on the display computer system are one or more dashboards of alerts relative to summaries from clustering messages received from managed infrastructure. The one or more dashboards include at least one of actions that a user can take relative to clustered messages.
    Type: Grant
    Filed: April 28, 2014
    Date of Patent: March 28, 2017
    Assignee: MOOGSOFT, INC.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Patent number: 9607075
    Abstract: A computer-implemented method is provided that is stored on computer readable non-transitory media. One or more data fields are accessed within a file. Accessed data field, are mapped mapping on a display computer system. The accessed one or more data fields are from one or more data sources that relate to situations from clustering messages received from managed infrastructure. The mapping being performed based on a input of the situation summaries using a graphical user interface. Displayed on the display computer system are one or more dashboards of situations relative to summaries from clustering messages received from managed infrastructure. The one or more dashboards include at least one of actions that a user can take relative to clustered messages.
    Type: Grant
    Filed: April 28, 2014
    Date of Patent: March 28, 2017
    Assignee: MOOGSOFT, INC.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20140325364
    Abstract: A computer-implemented method is provided that is stored on computer readable non-transitory media. One or more data fields are accessed within a file. Accessed data field, are mapped mapping on a display computer system. The accessed one or more data fields are from one or more data sources that relate to alerts from clustering messages received from managed infrastructure. The mapping being performed based on a input of the alert summaries using a graphical user interface. Displayed on the display computer system are one or more dashboards of alerts relative to summaries from clustering messages received from managed infrastructure. The one or more dashboards include at least one of actions that a user can take relative to clustered messages.
    Type: Application
    Filed: April 28, 2014
    Publication date: October 30, 2014
    Applicant: MOOGSOFT, INC.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend
  • Publication number: 20140324867
    Abstract: A computer-implemented method is provided that is stored on computer readable non-transitory media. One or more data fields are accessed within a file. Accessed data field, are mapped mapping on a display computer system. The accessed one or more data fields are from one or more data sources that relate to situations from clustering messages received from managed infrastructure. The mapping being performed based on a input of the situation summaries using a graphical user interface. Displayed on the display computer system are one or more dashboards of situations relative to summaries from clustering messages received from managed infrastructure. The one or more dashboards include at least one of actions that a user can take relative to clustered messages.
    Type: Application
    Filed: April 28, 2014
    Publication date: October 30, 2014
    Applicant: MOOGSOFT, INC.
    Inventors: Philip Tee, Robert Duncan Harper, Charles Mike Silvey, Andrew John Leonard, Jeffrey Ellison Townsend