Patents by Inventor Jeffrey L. Scruggs

Jeffrey L. Scruggs has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8644458
    Abstract: A method processes and conditionally routes a call. The method includes receiving a call from a caller, determining a telephone number of the caller, and determining if the telephone number of the caller is a telephone number assigned to a specific individual. The method also includes accessing an electronic database to determine a stored language preference of the specific individual when the telephone number of the caller is determined to be assigned to a specific individual, prompting the caller to select a language preference when the specific individual does not have a stored language preference, and storing the language preference selected by the caller based on the prompting in an electronic database. The method further includes routing the call to a predetermined destination based on the stored language preference of the specific individual in the electronic database.
    Type: Grant
    Filed: February 15, 2013
    Date of Patent: February 4, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Douglas F. Reynolds, Jeffrey L. Scruggs
  • Publication number: 20130308452
    Abstract: A method and apparatus for managing an overload condition in a network are disclosed. For example, the method monitors the network for a traffic overload condition, and determines whether a more severe traffic overload condition or a less severe traffic overload condition is detected by using a network monitor and controller. The method then selects using a network monitor and controller agent in response to a command from the network monitor and controller, a different bandwidth preservation scheme if the more severe traffic overload condition or the less severe traffic overload condition is detected, wherein the different bandwidth preservation scheme is based on a selection of a codec type and is applied to a portion of the traffic.
    Type: Application
    Filed: July 22, 2013
    Publication date: November 21, 2013
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: CHAOXIN QIU, Arshad Khan, Jeffrey L. Scruggs, Robert F. Dailey
  • Patent number: 8582544
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a Home Subscriber Server having a processor adapted to receive from a Serving CSCF (S-CSCF) device a request for a subscription profile of a communication device to register the communication device, to detect from the request that the communication device is registered with a primary communication resource and that the communication device is to be registered with the S-CSCF device as a secondary communication resource, and to provide the S-CSCF device the subscription profile without de-registering the communication device from the primary communication resource and without directing the S-CSCF device to the primary communication resource. Other embodiments are disclosed.
    Type: Grant
    Filed: November 18, 2010
    Date of Patent: November 12, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Chaoxin Qiu, Robert F. Dailey, Jeffrey L. Scruggs
  • Patent number: 8533348
    Abstract: A system that incorporates teachings of the subject disclosure may include, for example, a home subscriber server having a memory coupled to a processor. The processor can be configured to store a first identity of a first communication device registered with a primary communication resource and a secondary communication resource, receive a request associated with a registration request initiated by a second communication device, detect that a second identity of the second communication device matches the first identity of the first communication device, and direct a registration of the second communication device with at least one of the primary communication resource or the secondary communication resource responsive to the detected match. Other embodiments are disclosed.
    Type: Grant
    Filed: October 18, 2011
    Date of Patent: September 10, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Chaoxin Qiu, Robert F. Dailey, Jeffrey L. Scruggs
  • Patent number: 8495205
    Abstract: A method and apparatus for managing an overload condition in a network are disclosed. For example, the method monitors the network for a traffic overload condition, and determines whether a more severe traffic overload condition or a less severe traffic overload condition is detected by using a network monitor and controller. The method then selects using a network monitor and controller agent in response to a command from the network monitor and controller, a different bandwidth preservation scheme if the more severe traffic overload condition or the less severe traffic overload condition is detected, wherein the different bandwidth preservation scheme is based on a selection of a codec type and is applied to a portion of the traffic.
    Type: Grant
    Filed: May 3, 2010
    Date of Patent: July 23, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Chaoxin Qiu, Arshad Khan, Jeffrey L. Scruggs, Robert F. Dailey
  • Publication number: 20130097330
    Abstract: A system that incorporates teachings of the subject disclosure may include, for example, a home subscriber server having a memory coupled to a processor. The processor can be configured to store a first identity of a first communication device registered with a primary communication resource and a secondary communication resource, receive a request associated with a registration request initiated by a second communication device, detect that a second identity of the second communication device matches the first identity of the first communication device, and direct a registration of the second communication device with at least one of the primary communication resource or the secondary communication resource responsive to the detected match. Other embodiments are disclosed.
    Type: Application
    Filed: October 18, 2011
    Publication date: April 18, 2013
    Applicant: AT&T Intellectual Property I, LP
    Inventors: CHAOXIN QIU, Robert F. Dailey, Jeffrey L. Scruggs
  • Patent number: 8391446
    Abstract: A method that processes and conditionally routes a call. The method includes receiving a call from a caller, determining a telephone number of the caller, and determining if the telephone number of the caller is a telephone number assigned to a specific individual. The method also includes accessing an electronic database to determine a stored language preference of the specific individual when the telephone number of the caller is determined to be assigned to a specific individual. The method further includes routing the call to a predetermined destination based on the stored language preference of the specific individual in the electronic database, and routing the call to a first default destination when the telephone number of the caller is determined to not be assigned to a specific individual.
    Type: Grant
    Filed: March 7, 2012
    Date of Patent: March 5, 2013
    Assignee: AT&T Labs, Inc.
    Inventors: Douglas F. Reynolds, Jeffrey L. Scruggs
  • Publication number: 20130016626
    Abstract: A method and system for growing a next generation network (NGN) using a modular design are disclosed. For example, the method defines a growth core module to support a specific number of subscribers, wherein the growth core module is assigned a module identifier (ID). The method upgrades existing network entities that will be impacted by an installation of the growth core module in the existing IMS network, and installs the growth core module in the IMS network.
    Type: Application
    Filed: September 14, 2012
    Publication date: January 17, 2013
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: CHAOXIN QIU, ROBERT F. DAILEY, ARSHAD KHAN, JEFFREY L. SCRUGGS
  • Patent number: 8305932
    Abstract: A method and system for growing a next generation network (NGN) using a modular design are disclosed. For example, the method defines a growth core module to support a specific number of subscribers, wherein the growth core module is assigned a module identifier (ID). The method upgrades existing network entities that will be impacted by an installation of the growth core module in the existing IMS network, and installs the growth core module in the IMS network.
    Type: Grant
    Filed: December 15, 2009
    Date of Patent: November 6, 2012
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Chaoxin Qiu, Robert F. Dailey, Arshad Khan, Jeffrey L. Scruggs
  • Publication number: 20120163563
    Abstract: A method that processes and conditionally routes a call. The method includes receiving a call from a caller, determining a telephone number of the caller, and determining if the telephone number of the caller is a telephone number assigned to a specific individual. The method also includes accessing an electronic database to determine a stored language preference of the specific individual when the telephone number of the caller is determined to be assigned to a specific individual. The method further includes routing the call to a predetermined destination based on the stored language preference of the specific individual in the electronic database, and routing the call to a first default destination when the telephone number of the caller is determined to not be assigned to a specific individual.
    Type: Application
    Filed: March 7, 2012
    Publication date: June 28, 2012
    Applicant: AT&T LABS, INC.
    Inventors: Douglas F. REYNOLDS, Jeffrey L. Scruggs
  • Publication number: 20120131202
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a Home Subscriber Server having a processor adapted to receive from a Serving CSCF (S-CSCF) device a request for a subscription profile of a communication device to register the communication device, to detect from the request that the communication device is registered with a primary communication resource and that the communication device is to be registered with the S-CSCF device as a secondary communication resource, and to provide the S-CSCF device the subscription profile without de-registering the communication device from the primary communication resource and without directing the S-CSCF device to the primary communication resource. Other embodiments are disclosed.
    Type: Application
    Filed: November 18, 2010
    Publication date: May 24, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Chaoxin Qiu, Robert F. Dailey, Jeffrey L. Scruggs
  • Patent number: 8155279
    Abstract: A method processes a call received from a caller over a communication network. The method determines a telephone number of the caller, and accesses an electronic database to determine a stored language preference of the caller, the caller's stored language preference being associated with the caller's telephone number in the electronic database. The method also routs the call to a predetermined destination based on the stored language preference of the caller in the electronic database.
    Type: Grant
    Filed: April 1, 2011
    Date of Patent: April 10, 2012
    Assignee: AT&T Labs, Inc.
    Inventors: Douglas F. Reynolds, Jeffrey L. Scruggs
  • Publication number: 20110270967
    Abstract: A method and apparatus for managing an overload condition in a network are disclosed. For example, the method monitors the network for a traffic overload condition, and determines whether a more severe traffic overload condition or a less severe traffic overload condition is detected by using a network monitor and controller. The method then selects using a network monitor and controller agent in response to a command from the network monitor and controller, a different bandwidth preservation scheme if the more severe traffic overload condition or the less severe traffic overload condition is detected, wherein the different bandwidth preservation scheme is based on a selection of a codec type and is applied to a portion of the traffic.
    Type: Application
    Filed: May 3, 2010
    Publication date: November 3, 2011
    Inventors: CHAOXIN QIU, Arshad Khan, Jeffrey L. Scruggs, Robert F. Dailey
  • Patent number: 8041823
    Abstract: Disclosed are techniques for optimization of media flows within a provider network. The provider network comprises a plurality of sites, each site having one or more media servers capable of supporting a media session with a user endpoint device. The provider network further includes a media server director (MSD) that receives registration information identifying one or more user endpoint devices that have registered with a particular site. Using this registration information, as well as predetermined preference policies, the MSD prepares a preference order for the media servers of the provider network for user endpoint devices associated with the site. When an application server signals an intent to establish a media session with a user endpoint device of the site, the MSD selects a media server based on the preference order and provides an indicator of the selected media server.
    Type: Grant
    Filed: December 23, 2008
    Date of Patent: October 18, 2011
    Assignee: AT & T Intellectual Property I, L.P.
    Inventors: Chaoxin Qiu, Arshad Khan, Jeffrey L. Scruggs, Robert F. Dailey
  • Publication number: 20110206190
    Abstract: A method processes a call received from a caller over a communication network. The method determines a telephone number of the caller, and accesses an electronic database to determine a stored language preference of the caller, the caller's stored language preference being associated with the caller's telephone number in the electronic database. The method also routs the call to a predetermined destination based on the stored language preference of the caller in the electronic database.
    Type: Application
    Filed: April 1, 2011
    Publication date: August 25, 2011
    Applicant: AT&T LABS, INC.
    Inventors: Douglas F. Reynolds, Jeffrey L. Scruggs
  • Publication number: 20110141942
    Abstract: A method and system for growing a next generation network (NGN) using a modular design are disclosed. For example, the method defines a growth core module to support a specific number of subscribers, wherein the growth core module is assigned a module identifier (ID). The method upgrades existing network entities that will be impacted by an installation of the growth core module in the existing IMS network, and installs the growth core module in the IMS network.
    Type: Application
    Filed: December 15, 2009
    Publication date: June 16, 2011
    Inventors: CHAOXIN QIU, Robert F. Dailey, Arshad Khan, Jeffrey L. Scruggs
  • Patent number: 7940898
    Abstract: Systems and methods for processing a call are disclosed. Generally a stored indication of a user's language preference is accessed in response to receipt of a call initiated by the user. The call is then routed to a location based on the stored indication of the user's language preference.
    Type: Grant
    Filed: November 10, 2008
    Date of Patent: May 10, 2011
    Assignee: AT&T Labs, Inc.
    Inventors: Douglas F. Reynolds, Jeffrey L. Scruggs
  • Publication number: 20100161806
    Abstract: Disclosed are techniques for optimization of media flows within a provider network. The provider network comprises a plurality of sites, each site having one or more media servers capable of supporting a media session with a user endpoint device. The provider network further includes a media server director (MSD) that receives registration information identifying one or more user endpoint devices that have registered with a particular site. Using this registration information, as well as predetermined preference policies, the MSD prepares a preference order for the media servers of the provider network for user endpoint devices associated with the site. When an application server signals an intent to establish a media session with a user endpoint device of the site, the MSD selects a media server based on the preference order and provides an indicator of the selected media server.
    Type: Application
    Filed: December 23, 2008
    Publication date: June 24, 2010
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Chaoxin Qiu, Arshad Khan, Jeffrey L. Scruggs, Robert F. Dailey
  • Patent number: 7593396
    Abstract: A system and method are provided for reviewing and updating a subscriber's telecommunications services using a graphical user interface via multiple data networks. A data message is received at an intelligent peripheral from the graphical user interface via at least one of the data networks. The data message indicates a subscriber's desired update to a selected service. The data message is converted into a protocol compatible with a service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system. The converted data message is transmitted to the service control point, which updates the service in accordance with the subscriber's update. Thus, the service is updated substantially contemporaneously with the request. Moreover, the subscriber retains the ability to update and review service data via the interactive voice response.
    Type: Grant
    Filed: February 24, 2005
    Date of Patent: September 22, 2009
    Assignee: AT&T Labs, Inc.
    Inventors: Anil Kumar Bhandari, Xiaolian Bi, Jeffrey Lewis Brandt, Christine Mary Hartman, Alexander Lisheng Huang, Jeffrey Paul Johnson, James Thomas Miller, Stephen Mark Mueller, Jeffrey L. Scruggs
  • Publication number: 20090122965
    Abstract: Systems and methods for processing a call are disclosed. Generally a stored indication of a user's language preference is accessed in response to receipt of a call initiated by the user. The call is then routed to a location based on the stored indication of the user's language preference.
    Type: Application
    Filed: November 10, 2008
    Publication date: May 14, 2009
    Inventors: Douglas F. Reynolds, Jeffrey L. Scruggs