Abstract: A system for monitoring and managing the operations of a multi-technology telecommunications network is disclosed. The system includes programmable probes operatively connected to a network for monitoring data transfer activity on the network and collecting selected data relating to one or more relevant functions. A workstation interpreter is programmed for (1) receiving input from a system manager identifying the type or types of parameters that are to be monitored, (2) providing appropriate commands to program the programmable probe to effect collection of data relative to the selected parameter, and (3) receiving and storing the parameter data from the probe. The probe hardware is selected for compatibility with the network technology with which it is associated and it is programmed with the appropriate protocols to facilitate communications with the associated technology.