Abstract: The present invention is an instant message service (“IMS”) based interactive information, marketing and sales system, which provides a Merchant or Seller with a means to rapidly and effectively communicate with its customer base in order to facilitate the sale of a product or service from a Merchant's website to a customer via a customer's mobile computing device. The system represented by this invention is a voluntary, opted-in system, by which the customer provides its mobile telephone number or the telephone number of its chosen mobile device and the instant messaging system that the customer is using on its mobile device, to the Merchant or Seller. A customer then requests that the Merchant or Seller forward specific information to the customer concerning a particular product or service being sold by the Merchant or Seller.

Abstract: The present invention is an instant message service (“IMS”) based interactive information, marketing and sales system, which provides a Merchant or Seller with a means to rapidly and effectively communicate with its customer base in order to facilitate the sale of a product or service from a Merchant's website to a customer via a customer's mobile computing device. The system represented by this invention is a voluntary, opted-in system, by which the customer provides its mobile telephone number or the telephone number of its chosen mobile device and the instant messaging system that the customer is using on its mobile device, to the Merchant or Seller. A customer then requests that the Merchant or Seller forward specific information to the customer concerning a particular product or service being sold by the Merchant or Seller.

Abstract: The present invention is a cloud-based remote Platform as a Service (PaaS) system, which utilizes a short message service (SMS), multi-media message service (MMS) and enhanced messaging service (EMS) based platforms to create an interactive communication and a reverse marketing system, providing merchants, retailers and/or sellers the means to rapidly and effectively communicate with their respective customers or customer base. By embedding the present invention onto each product page of the merchant or retailer's website, the merchant and/or retailer is providing its respective customers with the ability to directly communicate with the merchant and/or retailer, in nearly real time. At the same time, since the present invention resides in a cloud-based remote PaaS server environment, the customer has a secure log-in to their own personal portal page within this cloud-based system, which can be accessed through log-in on either the cloud-based website or the cloud-based mobile application.

Abstract: The present invention relates to a short message service (SMS), multi-media message service (MMS), and enhanced messaging service (EMS) based platform creating interactive communication and a reverse marketing system, which provides merchants, retailers, and/or sellers the means to rapidly and effectively communicate with their respective customers or customer base. The system represented by this invention provides customers with the means to directly and rapidly communicate their comments, concerns, product specific inquiries, offers and counter-offers to merchants, retailers and sellers concerning specific products, appearing on specific product pages of the merchant, retailer and/or sellers' website or e-commerce site from the customer's mobile device.