Abstract: An Internet-based customer referral system enables individuals and other business entities (“associates”) to market products sold on a merchant web site in return for commissions. Following registration, the associate sets up a web site (or other information dissemination system) to distribute hypertextual catalog documents that include marketing information (product reviews, recommendations, etc.) about selected products of the merchant. In association with each such product, the catalog document includes a hypertextual “referral link” that allows a user/customer to access the merchant web site and purchase the product. When a customer selects a referral link, the customer's computer transmits unique IDs of the selected product and of the associate to the merchant's site, allowing the merchant to identify the product and the referring associate. If the customer subsequently purchases a product from the merchant's site, a commission is automatically credited to an account of the referring associate.

Abstract: An online marketplace system provides various features for assisting users in listing products for sale, locating the listings for a product, and performing related actions. A user wishing to sell a product can browse to an existing description of the product in an electronic catalog and then select an option to create a corresponding listing. If the user previously purchased the product via the system, the user may alternatively select the product from a personal purchase history. The system may also proactively send product-specific listing requests to those predicted to own specific products. To create a listing for a selected product, the user preferably specifies the product's condition and a selling price. The pending listings for a product are preferably displayed or summarized on the product's detail page in the catalog. In one embodiment, the catalog also servers as a retail sales catalog of an online merchant.

Abstract: Techniques are described for facilitating interactions between computing systems, such as by performing transactions between parties that are automatically authorized via a third-party transaction authorization system. In some situations, the transactions are programmatic transactions involving the use of fee-based Web services by executing application programs, with the transaction authorization system authorizing and/or providing payments in accordance with private authorization instructions previously specified by the parties. The authorization instructions may include predefined instruction rule sets that regulate conditions under which a potential transaction can be authorized, with the instruction rule sets each referenced by an associated reference token.

Abstract: A network-based payment service provides various features for facilitating online, user-to-user payments. One feature involves the ability for users to define customized pay pages for receiving payments from other users. The pay pages are preferably hosted by a service provider site that handles the collection process, and may be created using pay page templates that specify the layouts and behaviors of the pay pages. In one embodiment, a pay page owner can also define one or more “pay boxes” to allow payments to be initiated from other web sites, which may include the web sites of associates who receive commissions on resulting payments. Another feature involves the ability for users to make single-action payments from web sites external to the service provider site. Also disclosed are various features for controlling access to content and services based on whether, or an extent to which, a visitor has made voluntary or mandatory payments.

Abstract: A computer-implemented data processing system includes tag logic for permitting a user to create an active tag. The active tag is associated with an object and includes configuration information that defines an action to be performed upon selection of the active tag. The configuration information is accessible by another user. The system also includes a user interface in communication with the tag logic for displaying the active tag.

Abstract: A system and method for facilitating transactions utilizing phrase tokens are provided. Individual entities can be associated with unambiguous transaction phrase tokens, such as multiple word phrases. The transaction phrase tokens are associated with transaction accounts by a service provider such that the entities can complete a transaction without having to exchange transaction account information. In a transaction, a transaction phrase token is offered to an accepting party, which tenders the offered transaction phrase token to the service provider. The service provider processes the offered transaction phrase token according to configuration information specified for the transaction phrase token. The service provider can automatically process the transaction request or request additional information.

Abstract: An Internet-based customer referral system enables individuals and other business entities (“associates”) to refer customers to a merchant's web site in return for compensation, such as commissions on resulting sales. Entities initially register with the merchant web site as associates, and are provided with instructions for creating links to the merchant web site. An associate may, for example, set up an associate web site (or other information dissemination system) with reviews, recommendations, and/or editorials of specific products in the merchant's online catalog, together with links to associated pages in the catalog. When a user follows such a link and then makes a purchase (as tracked by the merchant web site), the system preferably awards a commission to the associate. The system also preferably generates feedback reports that provide each associate with data regarding the effectiveness of each link provided by that associate.

Abstract: Techniques are described for facilitating interactions between computing systems, such as by performing transactions between parties that are automatically authorized via a third-party transaction authorization system. In some situations, the transactions are programmatic transactions involving the use of fee-based Web services by executing application programs, with the transaction authorization system authorizing and/or providing payments in accordance with private authorization instructions previously specified by the parties. The authorization instructions may include predefined instruction rule sets that regulate conditions under which a potential transaction can be authorized, with the instruction rule sets each referenced by an associated reference token.

Abstract: A client component runs on a user computer in conjunction with a web browser and detects errors, such as but not limited to “404: page not found” errors, in which a requested web page or other object cannot be displayed. In response to detecting the error, the client component notifies an error processing server, which uses the URL of the failed request to identify an alternate object to display. The alternate object may, for example, be (a) an object retrieved from replacement URL, or from a URL that is otherwise related to the requested object, (b) a cached version of the requested object, (c) an object retrieved from a closely matching URL found in the user's clickstream history, or (d) a dynamically generated page that includes links to one or more of the foregoing types of alternate objects. Also disclosed are methods for identifying alternate objects for a given URL.

Abstract: Various computer-implemented services are disclosed for assisting users in selecting items from an electronic catalog, and for selecting merchants with which to conduct transactions. One such service detects when a first user accesses a web page associated with a particular merchant, and then attempts to identify, from a set of users who are affiliated with the first user, a second user who has engaged in business with this merchant. If such a second user is identified, the service notifies the first user, and provides an option or information for the first user to contact the second user regarding the merchant.

Abstract: A computer service associated with an electronic catalog of items enables users to explicitly elect to expose their respective purchase histories to other users. When a first user accesses an item in the electronic catalog, the service may notify the first user of one or more other users who have purchased the item. These other users may, for example, be contacts of the first user, or members of a community of which the first user is a member. The service may also facilitate communications between these users.

Abstract: A method and system for placing an order to purchase an item via the Internet. The order is placed by a purchaser at a client system and received by a server system. The server system receives purchaser information including identification of the purchaser, payment information, and shipment information from the client system. The server system then assigns a client identifier to the client system and associates the assigned client identifier with the received purchaser information. The server system sends to the client system the assigned client identifier and an HTML document identifying the item and including an order button. The client system receives and stores the assigned client identifier and receives and displays the HTML document. In response to the selection of the order button, the client system sends to the server system a request to purchase the identified item.

Abstract: A computer method and system for publicizing commercial transactions. To publicize a commercial transaction, the system (“e-commerce system”) receives a selection of a purchase transaction for a first item. The e-commerce system identifies an auction for a second item such that the second item is related to the first item. For example, the first item may be a kayak, and the second item may be a kayak cover. The e-commerce system then generates a display description (e.g., web page) that includes information for conducting the purchase transaction for the first item and that includes information relating to the auction for the second item. In this way, a user who views information relating to the purchase transaction can also view information relating to the auction.

Abstract: A computer service monitors online browsing of an electronic catalog by a user, and notifies the user when a catalog item being accessed is one that has been purchased by an affiliated user, such as a contact or a fellow community member. The notification may include the contact information of the affiliated user, and/or may provide an option to send a message to the affiliated user.

Abstract: A method in a computer system for coordinating the delivery a gift given by a gift giver to a recipient when the gift giver did not provide sufficient delivery information. The gift delivery system initially receives an order from the gift giver. The order identifies a gift to be delivered to the recipient and has contact information describing the recipient. The gift delivery system stores the received order in an order database along with an order tracking number. The gift delivery system then determines whether sufficient delivery information has been provided by the recipient. If the delivery information is not sufficient, the gift delivery system sends a communications to the recipient based on the contact information. The communications requests delivery information for the gift. The communications preferably includes the order tracking number so that the recipient can include the order tracking number in a response to the communications.

Abstract: A Web based system provides informational services for assisting customers in selecting products or other types of items from an electronic catalog of a merchant. Users of the system can create and join user communities, such as communities based on user hobbies, localities, professions, and organizations. The system also supports implicit membership communities that are based on email addresses (e.g., all users having a “nasa.com” email address), shipping/billing addresses, and other known user information. Using purchase history data collected for online users, the system automatically identifies and generates lists of the most popular items (and/or items that are becoming popular) within particular communities, and makes such information available to users for viewing. For example, in the context of an online book store users of the nasa.com community may automatically be presented a Web page which lists the bestselling book titles among nasa.

Abstract: An online store system, which may be implemented as a web site or another type of interactive system, presents context-sensitive information to customers about their prior orders during browsing of an electronic catalog of products. In one embodiment, when a customer accesses a detail page for a particular product, the detail page is supplemented with information, such as status information, about a related order placed by the customer. The related order may be an order for the product represented in the detail page or may be for a related product. Information about related orders may additionally or alternatively be added to other types of pages, such as product category pages and shopping cart pages. In one embodiment, a customer's related order information is maintained in a cache during the customer's browsing session, and the cache is updated in real time to reflect actions performed by the customer.

Abstract: A method and system for allowing users of different web pages to exchange information. The information exchange system identifies groups of related web pages and maintains a database of user-supplied information for each group of related web pages. When a user accesses a web page, the information exchange often displays in a separate area the information associated with the group of related web pages. Also, the information exchange system allows the user to enter information that will be displayed to other users who access related web pages.

Abstract: An online marketplace system provides various features for assisting users in listing products for sale, locating the listings for a product, and performing related actions. A user wishing to sell a product can browse to an existing description of the product in an electronic catalog and then select an option to create a corresponding listing. If the user previously purchased the product via the system, the user may alternatively select the product from a personal purchase history. The system may also proactively send product-specific listing requests to those predicted to own specific products. To create a listing for a selected product, the user preferably specifies the product's condition and a selling price. The pending listings for a product are preferably displayed or summarized on the product's detail page in the catalog. In one embodiment, the catalog also servers as a retail sales catalog of an online merchant.

Abstract: An online marketplace system provides various features for assisting users in listing products for sale, locating the listings for a product, and performing related actions. A user wishing to sell a product can browse to an existing description of the product in an electronic catalog and then select an option to create a corresponding listing. To create the listing for the selected product, the user preferably specifies the product's condition and a selling price. Others may view and make purchases from such listings while browsing the catalog. In one embodiment which is part of a web page metadata service, the World Wide Web serves as the electronic catalog such that users may create, view and make purchases from product listings during viewing of third party web pages that describe the associated products. The system may also provide an option for buyers to preorder products from unspecified sellers.