Patents by Inventor Jelmer Jonkman

Jelmer Jonkman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Universal voice assistant
    Patent number: 11700412
    Abstract: Described are systems and methods for enabling voice interaction with appliances, services (e.g., media streaming services, gaming services, news feed services, social platform services, etc.), and the like by way of appropriate supplied apps (also referred to as “skills,” “actions,” or the like) which may be presented or downloaded to a smart device having associated therewith one or more cloud-based voice service platforms.
    Type: Grant
    Filed: December 30, 2020
    Date of Patent: July 11, 2023
    Assignee: Universal Electronics Inc.
    Inventors: Rex Xu, Wesley Millora, Steven McAllister, Arsham Hatambeiki, Nicu Ahmadi, Jelmer Jonkman, Steve Gutman, Norman G. Sheridan, Haiming Huang
  • SYSTEM AND METHOD FOR USING A VIRTUAL AGENT TO PROVIDE CONSUMER ELECTRONIC DEVICE RELATED TECHNICAL SUPPORT
    Publication number: 20220394348
    Abstract: Contextual information for an ecosystem that includes a consumer electronic device is used by a virtual agent to speed up the process by which the virtual agent provides technical support related to the consumer electronic device. The contextual information is used to reduce the amount of information the virtual agent requires from the consumer. Whilst collecting information from the consumer, the virtual agent also functions to determines if a hand-off of the consumer to a further agent is needed.
    Type: Application
    Filed: June 2, 2021
    Publication date: December 8, 2022
    Inventors: Arsham Hatambeiki, Nicu Ahmadi, Jelmer Jonkman
  • UNIVERSAL VOICE ASSISTANT
    Publication number: 20210120301
    Abstract: Described are systems and methods for enabling voice interaction with appliances, services (e.g., media streaming services, gaming services, news feed services, social platform services, etc.), and the like by way of appropriate supplied apps (also referred to as “skills,” “actions,” or the like) which may be presented or downloaded to a smart device having associated therewith one or more cloud-based voice service platforms.
    Type: Application
    Filed: December 30, 2020
    Publication date: April 22, 2021
    Inventors: Rex Xu, Wesley Millora, Steven McAllister, Arsham Hatambeiki, Nicu Ahmadi, Jelmer Jonkman, Steve Gutman, Norman G. Sheridan, Haiming Huang