Abstract: Methods and apparatus are disclosed that utilizes voice mail messages to direct personalized employee training. Voice mail messages instruct an employee to perform various tasks. Employee actions are monitored to determine whether the various tasks were performed as instructed.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A positioning system for determining the location of a portable device includes a radio network. The radio network includes radio network nodes for communicating with the portable device and measuring signal strength from the portable device. The radio network also includes a Near Field Communication node for communicating with the portable device and at least initially providing the portable device with configuration information to enable the portable device to pair with the radio network nodes. The system also includes a positioning server for receiving signal strength information from the radio network, determining a location of the portable device, providing the portable device with a graphical representation of its location within a floorplan, receiving an indication of a desired product from the portable device, determining a location of the product, calculating and providing the portable device with a route from the location of the portable device to the product.

Abstract: Methods and apparatus are disclosed regarding an e-commerce environment with integrated mobile ordering capabilities. One method includes receiving, from a mobile computing device, an order for at least one item, detecting a location of the mobile computing device, and requesting deliver of the at least one item to the detected location.

Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.