Patents by Inventor Jenna Zeigen

Jenna Zeigen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11902041
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for discovery of individual profile telemetry within a communication platform. The individual profile telemetry may represent an amount and/or frequency of communications between a user and one or more other users of the communication platform. In some examples, the individual profile telemetry may represent an amount of interactions the user has with an object of the communication platform, such as a communication channel, a communication transmitted via the communication channel, a direct messaging instance, or the like. The communication platform may determine the amount and/or frequency of interactions and provide an indication thereof to the user via an interface associated with the communication platform.
    Type: Grant
    Filed: August 20, 2021
    Date of Patent: February 13, 2024
    Assignee: Salesforce, Inc.
    Inventors: Jaime Delanghe, Simon Favreau-Lessard, Renaud Bourassa-Denis, Jenna Zeigen, Noah Weiss, Jonathan Katzur
  • Patent number: 11620173
    Abstract: Media, methods, and systems are disclosed for optimizing performance of a running application in connection with a group-based communication system. Log data is collected regarding prior metrics for applications that have encountered performance events. Application state information is monitored and a machine-learning model mapping application metrics to performance outcomes predicts whether the running application will encounter a performance event. The machine-learning model mapping application metrics to performance outcomes is trained based on the collected logs. Based on whether a degradation outcome will be impactful, an application performance parameter may be degraded.
    Type: Grant
    Filed: March 26, 2021
    Date of Patent: April 4, 2023
    Assignee: Slack Technologies, LLC
    Inventors: Jenna Zeigen, Natalie Qabazard, Anuj Nair, Aaron Maurer, Yiling Chen
  • Publication number: 20220308981
    Abstract: Media, methods, and systems are disclosed for optimizing performance of a running application in connection with a group-based communication system. Log data is collected regarding prior metrics for applications that have encountered performance events. Application state information is monitored and a machine-learning model mapping application metrics to performance outcomes predicts whether the running application will encounter a performance event. The machine-learning model mapping application metrics to performance outcomes is trained based on the collected logs. Based on whether a degradation outcome will be impactful, an application performance parameter may be degraded.
    Type: Application
    Filed: March 26, 2021
    Publication date: September 29, 2022
    Inventors: Jenna Zeigen, Natalie Qabazard, Anuj Nair, Aaron Maurer, Yiling Chen
  • Publication number: 20210385099
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for discovery of individual profile telemetry within a communication platform. The individual profile telemetry may represent an amount and/or frequency of communications between a user and one or more other users of the communication platform. In some examples, the individual profile telemetry may represent an amount of interactions the user has with an object of the communication platform, such as a communication channel, a communication transmitted via the communication channel, a direct messaging instance, or the like. The communication platform may determine the amount and/or frequency of interactions and provide an indication thereof to the user via an interface associated with the communication platform.
    Type: Application
    Filed: August 20, 2021
    Publication date: December 9, 2021
    Inventors: Jaime Delanghe, Simon Favreau-Lessard, Renaud Bourassa-Denis, Jenna Zeigen, Noah Weiss, Jonathan Katzur
  • Patent number: 11115228
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for discovery of individual profile telemetry within a group-based communication system.
    Type: Grant
    Filed: July 30, 2019
    Date of Patent: September 7, 2021
    Assignee: Slack Technologies, Inc.
    Inventors: Jaime DeLanghe, Jenna Zeigen, Jonathan Katzur, Simon Favreau-Lessard, Noah Weiss, Renaud Bourassa-Denis
  • Patent number: 10805386
    Abstract: Provided is a group-based communication interface and an apparatus configured to programmatically generate and provide digests of relevant group-based communications transmitted between a plurality of client devices and a group-based communication system.
    Type: Grant
    Filed: July 17, 2019
    Date of Patent: October 13, 2020
    Assignee: Slack Technologies, Inc.
    Inventors: Renaud Bourassa-Denis, Jerry Talton, Jenna Zeigen, Michael Montazeri, Noah Weiss
  • Publication number: 20200036783
    Abstract: Provided is a group-based communication interface and an apparatus configured to programmatically generate and provide digests of relevant group-based communications transmitted between a plurality of client devices and a group-based communication system.
    Type: Application
    Filed: July 17, 2019
    Publication date: January 30, 2020
    Inventors: Renaud Bourassa, Jerry Talton, Jenna Zeigen, Michael Montazeri, Noah Weiss
  • Publication number: 20200036548
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for discovery of individual profile telemetry within a group-based communication system.
    Type: Application
    Filed: July 30, 2019
    Publication date: January 30, 2020
    Inventors: Jamie DeLanghe, Jenna Zeigen, Jonathan Katzur, Simon Favreau-Lessard, Noah Weiss, Renaud Bourassa-Denis