Patents by Inventor Jennifer Addair

Jennifer Addair has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for media format transcoding
    Patent number: 10063812
    Abstract: Various embodiments facilitate sharing program content between computing devices that utilize different media formats. In one embodiment, a media format transcoder facilitates content sharing between a receiving device, such as a set-top box, and a content player, the receiving device providing a program as data formatted in a first media format. The media format transcoder obtains from the receiving device the data formatted in the first media format, transcodes the received data into data formatted in a second media format that is compatible with the content player, and causes the content player to present the program by transmitting the transcoded data to the content player. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
    Type: Grant
    Filed: October 7, 2009
    Date of Patent: August 28, 2018
    Assignee: DISH Technologies L.L.C.
    Inventor: Jennifer Addair
  • System and method for matching service representatives with customers
    Patent number: 8792631
    Abstract: Systems and methods of providing customer support are disclosed. An exemplary embodiment compares a plurality of customer attributes associated with corresponding ones of a plurality of service representative attributes to identify a “best match” service representative.
    Type: Grant
    Filed: April 7, 2009
    Date of Patent: July 29, 2014
    Assignee: EchoStar Technologies L.L.C.
    Inventor: Jennifer Addair
  • SYSTEMS AND METHODS FOR MEDIA FORMAT TRANSCODING
    Publication number: 20110083157
    Abstract: Various embodiments facilitate sharing program content between computing devices that utilize different media formats. In one embodiment, a media format transcoder facilitates content sharing between a receiving device, such as a set-top box, and a content player, the receiving device providing a program as data formatted in a first media format. The media format transcoder obtains from the receiving device the data formatted in the first media format, transcodes the received data into data formatted in a second media format that is compatible with the content player, and causes the content player to present the program by transmitting the transcoded data to the content player. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
    Type: Application
    Filed: October 7, 2009
    Publication date: April 7, 2011
    Applicant: ECHOSTAR TECHNOLOGIES L.L.C.
    Inventor: Jennifer Addair
  • SYSTEM AND METHOD FOR MATCHING SERVICE REPRESENTATIVES WITH CUSTOMERS
    Publication number: 20100254527
    Abstract: Systems and methods of providing customer support are disclosed. An exemplary embodiment compares a plurality of customer attributes associated with corresponding ones of a plurality of service representative attributes to identify a “best match” service representative.
    Type: Application
    Filed: April 7, 2009
    Publication date: October 7, 2010
    Applicant: EchoStar Technologies L.L.C.
    Inventor: Jennifer Addair