Patents by Inventor Jennifer Lam

Jennifer Lam has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11580557
    Abstract: A method includes receiving, by a computing device of a media service provider, a search request associated with a first product. The search request is received from a media device associated with a subscriber of a service provided by the media service provider. The method includes, in response to the search request, determining, by the computing device, a responsible party associated with the first product based on a purchase date of the first product and a return period for the first product. The method also includes sending, from the computing device to the media device, contact information of the responsible party. The contact information is to be displayed by the media device to a display device with an option to contact the responsible party.
    Type: Grant
    Filed: February 14, 2019
    Date of Patent: February 14, 2023
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam
  • Publication number: 20190180260
    Abstract: A method includes receiving, by a computing device of a media service provider, a search request associated with a first product. The search request is received from a media device associated with a subscriber of a service provided by the media service provider. The method includes, in response to the search request, determining, by the computing device, a responsible party associated with the first product based on a purchase date of the first product and a return period for the first product. The method also includes sending, from the computing device to the media device, contact information of the responsible party. The contact information is to be displayed by the media device to a display device with an option to contact the responsible party.
    Type: Application
    Filed: February 14, 2019
    Publication date: June 13, 2019
    Inventors: James Fan, Thomas Barrett, Jennifer Lam
  • Patent number: 10248937
    Abstract: A method includes receiving purchase data at one or more computing devices associated with a media service provider. The purchase data includes information descriptive of a particular purchase made by a subscriber of the media service provider from a seller, where the seller is independent from the media service provider. The method also includes selecting media content available from the media service provider based on the purchase data. At least a portion of the selected media content is sent to a device associated with the subscriber.
    Type: Grant
    Filed: November 19, 2010
    Date of Patent: April 2, 2019
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam
  • Patent number: 10158765
    Abstract: Services are provided based on the locations, rather than the NPA.NXX identifiers, of called and calling parties. Party location based services can be provided to the called party, to the calling party, or both. Services can include an indication of the location of each party. Services also can include an indication of charges as determined by the location of the parties, rather than the NPA.NXX identifiers. Services can be provided if the parties are using a mobile communications devices, such as a cellular phone, wireline systems (e.g., landline phones), or a combination thereof. In an example configuration, location can be provided in a hierarchy of various levels of accuracy/precision. Different levels can be representative of different resolutions of geography. An example system for facilitating party location based services includes a signaling system number 7 (SS7) network.
    Type: Grant
    Filed: August 24, 2016
    Date of Patent: December 18, 2018
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Publication number: 20160366284
    Abstract: Services are provided based on the locations, rather than the NPA.NXX identifiers, of called and calling parties. Party location based services can be provided to the called party, to the calling party, or both. Services can include an indication of the location of each party. Services also can include an indication of charges as determined by the location of the parties, rather than the NPA.NXX identifiers. Services can be provided if the parties are using a mobile communications devices, such as a cellular phone, wireline systems (e.g., landline phones), or a combination thereof. In an example configuration, location can be provided in a hierarchy of various levels of accuracy/precision. Different levels can be representative of different resolutions of geography. An example system for facilitating party location based services includes a signaling system number 7 (SS7) network.
    Type: Application
    Filed: August 24, 2016
    Publication date: December 15, 2016
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Patent number: 9451081
    Abstract: Services are provided based on the locations, rather than the NPA.NXX identifiers, of called and calling parties. Party location based services can be provided to the called party, to the calling party, or both. Services can include an indication of the location of each party. Services also can include an indication of charges as determined by the location of the parties, rather than the NPA.NXX identifiers. Services can be provided if the parties are using a mobile communications devices, such as a cellular phone, wireline systems (e.g., landline phones), or a combination thereof. In an example configuration, location can be provided in a hierarchy of various levels of accuracy/precision. Different levels can be representative of different resolutions of geography. An example system for facilitating party location based services includes a signaling system number 7 (SS7) network.
    Type: Grant
    Filed: May 20, 2011
    Date of Patent: September 20, 2016
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Patent number: 9106954
    Abstract: A method includes receiving a request related to a set top box, the request having a public identifier of the set top box and a user account identifier. The public identifier is accessible by a user associated with the set top box. The method also includes accessing a user record, corresponding to a location, from a database of user records. The method further includes determining, from the user record, a private identifier of the set top box corresponding to the public identifier of the set top box, wherein the private identifier is unique to the set top box among a set of set top boxes associated with the user record and the private identifier is inaccessible by the user and using the private identifier to perform an action related to the set top box in response to the request.
    Type: Grant
    Filed: January 27, 2014
    Date of Patent: August 11, 2015
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Jennifer Lam
  • Patent number: 8972550
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a gateway comprising a controller to transport media data between a service provider network and one or more end user devices associated with the gateway, and transmit connection signals to a second gateway for establishing communications between the service provider network and the gateway and for establishing a plurality of queues at the second gateway, where the queues are dedicated to each of femtocell, internet and VoIP services associated with the gateway. Other embodiments are disclosed.
    Type: Grant
    Filed: September 10, 2009
    Date of Patent: March 3, 2015
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Lipton Chin-Loy, Richard Kuo, Jennifer Lam, Chandrasekaran Sundaramurthy
  • Patent number: 8811152
    Abstract: The present disclosure is directed to an apparatus and method for providing service to a residential gateway. The method includes detecting a service disruption associated with a first connection to a first residential gateway device. In response to the detected service disruption, a second residential gateway device selected at the first residential gateway may be used to establish a second connection to the first residential gateway device.
    Type: Grant
    Filed: October 29, 2009
    Date of Patent: August 19, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Lipton Chin-Loy, Richard Kuo, Jennifer Lam, Chandrasekaran Sundaramurthy
  • Publication number: 20140143822
    Abstract: A method includes receiving a request related to a set top box, the request having a public identifier of the set top box and a user account identifier. The public identifier is accessible by a user associated with the set top box. The method also includes accessing a user record, corresponding to a location, from a database of user records. The method further includes determining, from the user record, a private identifier of the set top box corresponding to the public identifier of the set top box, wherein the private identifier is unique to the set top box among a set of set top boxes associated with the user record and the private identifier is inaccessible by the user and using the private identifier to perform an action related to the set top box in response to the request.
    Type: Application
    Filed: January 27, 2014
    Publication date: May 22, 2014
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James Fan, Jennifer Lam
  • Patent number: 8677443
    Abstract: A method for performing a service action on a particular set top box based on a particular private identifier associated with the particular set top box is disclosed. At a database associated with a service provider, a user record is created. The user record includes a public identifier and a private identifier for each set top box that is available to the user. The public identifier for a particular set top box is accessible by the user and may be used to determine the private identifier for the particular set top box.
    Type: Grant
    Filed: November 13, 2009
    Date of Patent: March 18, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Jennifer Lam
  • Patent number: 8621067
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a gateway having a controller to transport media data between a service provider network and one or more end user devices associated with the gateway, and transmit connection signals to a second gateway for establishing a management channel between the gateway and the service provider network when an undesired condition is detected, where the management channel transports management data associated with the gateway to the second gateway for transport to the service provider network using a separate transport queue of the second gateway. Other embodiments are disclosed.
    Type: Grant
    Filed: September 10, 2009
    Date of Patent: December 31, 2013
    Assignee: AT&T Intellectual Property I, LP
    Inventors: James Fan, Lipton Chin-Loy, Richard Kuo, Jennifer Lam, Chandrasekaran Sundaramurthy
  • Patent number: 8559608
    Abstract: A location of a calling party is provided to a called party. The location can be provided if the calling party is using a mobile communications device or a wireline system. The location of the calling party can be provided in a hierarchy of various levels of accuracy/precision representative of different geographies provided by a service provider. The choice of levels for each received call or all received calls can be configurable by the called party. The called party may subscribe to a service that provides the location information. The called party may have the option to receive location information on a per call basis. The calling party may be asked for consent. Location information can be provided for any appropriate type of call, such as, for example, voice calls, text based calls (e.g., SMS messages), or the like. In an example configuration, the SS7 network is utilized.
    Type: Grant
    Filed: May 20, 2011
    Date of Patent: October 15, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Publication number: 20120294434
    Abstract: A location of a calling party is provided to a called party. The location can be provided if the calling party is using a mobile communications device or a wireline system. The location of the calling party can be provided in a hierarchy of various levels of accuracy/precision representative of different geographies provided by a service provider. The choice of levels for each received call or all received calls can be configurable by the called party. The called party may subscribe to a service that provides the location information. The called party may have the option to receive location information on a per call basis. The calling party may be asked for consent. Location information can be provided for any appropriate type of call, such as, for example, voice calls, text based calls (e.g., SMS messages), or the like. In an example configuration, the SS7 network is utilized.
    Type: Application
    Filed: May 20, 2011
    Publication date: November 22, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I LP
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Publication number: 20120294433
    Abstract: Services are provided based on the locations, rather than the NPA.NXX identifiers, of called and calling parties. Party location based services can be provided to the called party, to the calling party, or both. Services can include an indication of the location of each party. Services also can include an indication of charges as determined by the location of the parties, rather than the NPA.NXX identifiers. Services can be provided if the parties are using a mobile communications devices, such as a cellular phone, wireline systems (e.g., landline phones), or a combination thereof. In an example configuration, location can be provided in a hierarchy of various levels of accuracy/precision. Different levels can be representative of different resolutions of geography. An example system for facilitating party location based services includes a signaling system number 7 (SS7) network.
    Type: Application
    Filed: May 20, 2011
    Publication date: November 22, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I LP
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Publication number: 20120130835
    Abstract: A method includes receiving purchase data at one or more computing devices associated with a media service provider. The purchase data includes information descriptive of a particular purchase made by a subscriber of the media service provider from a seller, where the seller is independent from the media service provider. The method also includes selecting media content available from the media service provider based on the purchase data. At least a portion of the selected media content is sent to a device associated with the subscriber.
    Type: Application
    Filed: November 19, 2010
    Publication date: May 24, 2012
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam
  • Publication number: 20110143786
    Abstract: A system for restricting a functionality of a wireless device includes the wireless device and a movement sensor. The movement sensor determines a speed at which the wireless device is moving. The movement sensor transmits a signal when the speed is greater than a predetermined threshold. The signal is at least partially a basis to restrict the functionality, wherein the restriction does not completely disable the functionality.
    Type: Application
    Filed: December 15, 2009
    Publication date: June 16, 2011
    Inventors: James FAN, Thomas BARRETT, Jennifer LAM
  • Publication number: 20110119720
    Abstract: A method for performing a service action on a particular set top box based on a particular private identifier associated with the particular set top box is disclosed. At a database associated with a service provider, a user record is created. The user record includes a public identifier and a private identifier for each set top box that is available to the user. The public identifier for a particular set top box is accessible by the user and may be used to determine the private identifier for the particular set top box.
    Type: Application
    Filed: November 13, 2009
    Publication date: May 19, 2011
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James Fan, Jennifer Lam
  • Publication number: 20110103392
    Abstract: The present disclosure is directed to an apparatus and method for providing service to a residential gateway. The method includes detecting a service disruption associated with a first connection to a first residential gateway device. In response to the detected service disruption, a second residential gateway device selected at the first residential gateway may be used to establish a second connection to the first residential gateway device.
    Type: Application
    Filed: October 29, 2009
    Publication date: May 5, 2011
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James Fan, Lipton Chin-Loy, Richard Kuo, Jennifer Lam, Chandrasekaran Sundaramurthy
  • Publication number: 20110066875
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a gateway comprising a controller to transport media data between a service provider network and one or more end user devices associated with the gateway, and transmit connection signals to a second gateway for establishing communications between the service provider network and the gateway and for establishing a plurality of queues at the second gateway, where the queues are dedicated to each of femtocell, internet and VoIP services associated with the gateway. Other embodiments are disclosed.
    Type: Application
    Filed: September 10, 2009
    Publication date: March 17, 2011
    Applicant: AT&T INTELLECTUAL PROPERTY I, LP
    Inventors: JAMES FAN, LIPTON CHIN-LOY, RICHARD KUO, JENNIFER LAM, CHANDRASEKARAN SUNDARAMURTHY