Abstract: The seamless sharing of a support chat session may enable a new customer service representative to assist a customer with an issue. Initially, a support chat session may be established between a support application of a customer service representative and a chat application of the customer. Subsequently, a request for sharing the support chat session to a new customer service representative may be received from the support application of the customer service representative. Accordingly, the session state information for the support chat session may be saved, in which the session state information includes a chat log of text messages exchanged between the customer and the customer service representative. Following an indication from the new customer service representative, the new customer service representative may be placed into the support chat session.