Abstract: Systems, methods, and storage media for automatically identifying medical conditions based on images and other data using machine learning methods and algorithms that encode expert knowledge of medical conditions. The systems, methods, and storage media may also leverage infrastructure that facilitates the collection, storage, labeling, dynamic organization, and expert review of existing and incoming data.

Abstract: Disclosed is a method for processing input entered by a user and providing at least one response maintained by an administrator in a system for autonomously processing requests. A template is provided to the administrator, wherein the template includes at least one field to elicit specific information from the administrator. The information is received from the administrator into the template. The information is saved for use in providing the at least one response in reply to a request from a user. An apparatus for performing this method is also disclosed.

Abstract: Disclosed is a method for processing input entered by a user and providing at least one response maintained by an administrator in a system for autonomously processing requests. A template is provided to the administrator, wherein the template includes at least one field to elicit specific information from the administrator. The information is received from the administrator into the template. The information is saved for use in providing the at least one response in reply to a request from a user. An apparatus for performing this method is also disclosed.

Abstract: Disclosed is a method and system for the use of virtual robots (Bots) to assist in the answering of inquiries from persons over the Internet, telephone, wireless, or other form of electrical, digital, or electronic communication. Such method and system consists of (1) a Bot processor consisting of (a) a connection interface capable of receiving, directly or indirectly, inputs from a user in natural or machine language, which the Bot processor then responds to in natural or machine language, and (b) an engine capable of recognizing an input and providing a response; and (2) a service desk consisting of (a) a human being, (b) a connection interface that connects directly or indirectly to the Bot processor and to the front end, and (c) a display where the human being can see, in humanly comprehensible form, information transmitted by the user and/or the Bot processor.

Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.

Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.

Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.

Abstract: Disclosed is a method and system for the use of virtual robots (Bots) to assist in the answering of inquiries from persons over the Internet, telephone, wireless, or other form of electrical, digital, or electronic communication. Such method and system consists of (1) a Bot processor consisting of (a) a connection interface capable of receiving, directly or indirectly, inputs from a user in natural or machine language, which the Bot processor then responds to in natural or machine language, and (b) an engine capable of recognizing an input and providing a response; and (2) a service desk consisting of (a) a human being, (b) a connection interface that connects directly or indirectly to the Bot processor and to the front end, and (c) a display where the human being can see, in humanly comprehensible form, information transmitted by the user and/or the Bot processor.

Abstract: Disclosed is a method for processing input entered by a user and providing at least one response maintained by an administrator in a system for autonomously processing requests. A template is provided to the administrator, wherein the template includes at least one field to elicit specific information from the administrator. The information is received from the administrator into the template. The information is saved for use in providing the at least one response in reply to a request from a user. An apparatus for performing this method is also disclosed.

Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.