Abstract: The system for improving communication between a user and a caregiver within an environment such as a hospital includes a wireless communication network facilitating communication between a caregiver communication device and a user communication device. A customizable graphic user interface is displayed on a user communication device and displays GUI features available for selection by user input. Upon selection of a GUI feature by the user, a notification is sent to the caregiver communication device, alerting the caregiver of the need to attend to the user, e.g., a nurse to a patient. The GUI includes a graphical cursor that can be manipulated via user head tracking, enabling hands-free selection of GUI features and notification of caregivers by the users. The movements of the caregivers are tracked via the caregiver communication devices to register when a caregiver is in the proximity of the user to attended to the user request.