Abstract: A computer-implemented method of using task lists to manage incoming referrals in a medical care organization includes presenting a task manager configured to visually create and assign lists of work corresponding to an incoming referral process, and receiving input corresponding to visual creation and assignment of a list of work corresponding to an incoming referral process. The method further includes presenting a wait list manager configured to visually create a wait list entry based upon an incoming referral in a medical care organization, and receiving input, based on the incoming referral, corresponding to creation of a wait list entry. The method also includes creating the wait list entry based upon the incoming referral input, creating one or more tasks based upon the wait list entry, and automatically managing and tracking the tasks created based upon the wait list entry, thereby driving the incoming referral process.